KRYSTAL HOANG

**** ***** *******, ******* ** ****3 ad2xfk@r.postjobfree.com 626-***-****

Accomplished Team Player – Positive Attitude - Exemplary Service

oVerifiably detail-oriented individual with strong work ethic

oExperience managing both retail and commercial business operations, both front and back office

oProficient with contemporary office tools, intuitive grasp of new technologies

oQuick and objective situational awareness and crisis resolution skills

oFunctional in three languages: English, Cantonese, and Vietnamese

I have worked extensively with a variety of guests and coworkers in challenging situations. I practice active listening skills to understand my assignments and expectations. I endeavor to understand the strengths of my coworkers and how to support them so we can all be our best, and I am committed to making my workplace as efficient and productive as possible

RELEVANT EXPERIENCE

Supervising Client Advisor, Ferragamo (Carlsbad, California) August 2021 – December 2023

●Lead and support team in guest engagement. Inspire and motivate client advisors to provide a unique and special experience for each guest. Exemplify initiative by discussing and demonstrating engagement techniques and product presentation.

●Responsible for opening and closing store operations, daily sales, transaction integrity, and cash reconciliation. Schedule work shifts and ensure regulation for breaks and shift duration are met. Assist Store Manager with inventory control, visual placement of product, and resolution of inventory discrepancies.

●Responsible as part of sales team for direct sales and guest interaction.

Inventory Control Specialist, Michael Kors (Carlsbad, California) November 2020 – August 2021

●Responsible for establishing and maintaining controls to ensure position quantities were consistent. Support service and sales objectives. Ensure inventory levels were accurate, stock was replenished in a timely manner, risk of loss and theft were minimized, and stock room was kept clean, organized, and safe.

Child Caretaker, Fitness 19 ( Oceanside, California) August 2016 to March 2018

-Care for children in a defined area of the gym for the attending member(s).

-Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and reading to children.

-Organize and keep toys and materials clean and neat at the end of each shift.

-Assist front desk and keep gym facility clean

Data Entry, Baja Skiva Apparel Inc (Carlsbad,

California) May 2020 to December 2021

-Transfer data from hard copy to digital database

-Update various data including inventory, status of items or other information

-Verify outdated data and make any necessary changes to records

EDUCATION

Mira Costa College, Associates Degree (pending), General Business, Oceanside, California

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