TRICIA FORNAL
A** Leary Drive
Horsham Pa *****
*************@*****.***
Summary
Experienced administrative professional with 20+ years in bookkeeping, seeking a dynamic role in accounting or admin assistance. Specialized in accounts, collections, and top-tier customer service. Proficient in meticulous financial record maintenance, creating spreadsheets, and managing balance sheets. Skilled in training others in Excel, Microsoft, and QuickBooks, recognized for dedication and consistent high-performance results.
SKILLS
1. Organizational Proficiency
2. Communication Skills
3. Time Management
4. Software Proficiency
5. Data Entry Accuracy
6. Customer Service
7. Problem Solving
8. Confidentiality Management
9. Calendar and Schedule Management
10. Team Collaboration
11. Adaptability
12. Attention to Detail
13. Multitasking
14. Analytical Thinking
EDUCATION
Penn State Abington Abington Pa • 05/1996
Associate's Degree: Accounting
Red lion Diner- Assistant Manager
Horsham, Pa 01/2020 – Current
• Oversaw a myriad of customer service and administrative operations
• Coordinated weekly schedules with a keen focus on inventory control optimization
• Pioneered the introduction of an innovative employment training program
• Executed routine tasks such as inventory procurement, ensuring stringent quality control
• Fostered strong relationships with regular customers, driving increased sales to cater to customer needs.
AION MANAGEMENT Administrative Assistant Warrington, PA • 01/2017 – 10/2020
Facilitates prompt responses to digital queries and email correspondence
• Orchestrated calendar management for senior executives, including intricate travel arrangements
• Skillfully drafted and edited letters, reports, and various documents
• Proficiently input and updated data in databases and spreadsheets
• Conducted targeted research, compiling and summarizing information for reports and presentations
• Handled confidential information with discretion, ensuring compliance with privacy policies and regulations
• Ensured timely deadline adherence while adeptly adapting to evolving priorities1/2020
Diamond Management Systems Data Entry
Jenkintown, PA • 01/2010 – 01/2017
• Efficiently processed and digitized accounts receivable documents using cutting-edge software
• Collaborated in streamlining Purchase Orders for enhanced operational efficiency
• Generated and analyzed Aging reports to monitor receivables and optimize cash flow
• Conducted in-depth investigations into outstanding invoices to expedite payment processes
• Leveraged advanced software tools such as Microsoft Excel, QuickBooks, and Oral to meticulously manage invoicing and payment workflows.
Vertical Net Data Entry
And Collections
Horsham, PA • 01/2003 - 01/2009
• Spearheaded data entry and database management, updating 2,200+ customer records through Excel and WIS
• Executed general duties encompassing the meticulous preparation, verification, and processing of customer data, including comprehensive research and filing tasks
• Implemented an innovative digital filing solution, revolutionizing record management and enhancing customer follow-up procedures
• Employed advanced Excel spreadsheet functions to generate monthly reports, providing crucial financial insights
• Engineered revenue reports, uncovering vital financial information for leadership and identifying $245k in new revenue streams
• Reconciled monthly statements and transactions, ensuring records remained accurate and up-to-date
• Collaborated closely with department personnel to produce precise and timely billing statements.
Bigg Heads - Bartender
Willow Grove, PA • 01/2000 - 01/2003
•Responsible for setup, maintenance and operation of the bar
•Follows recipes and guidelines for craft cocktails,
•Responsible for the accuracy of the cash register and POS