Post Job Free

Resume

Sign in

Service Agent Guest

Location:
Accra, Greater Accra, Ghana
Posted:
January 19, 2024

Contact this candidate

Resume:

NUHU FUSEINI

P.O. Box MP ****, Accra, Ghana

ad2xdy@r.postjobfree.com / ad2xdy@r.postjobfree.com

+233********* / +233*********

Ghanaian

Career Objective

To secure a well personified position with potential for challenge, fulfillment and increased opportunity for further advancement and responsibility for a permanent base leading to an overwhelming organizational success.

Experience

The Living Adventure (Qatar Global Sports Event), Doha - Qatar April 2022 to December 2022 – Supervisor at Fans Accommodation maintenance

Greeted and welcomed football fans with a warm and helpful attitude;

Answered phones in a professional manner and routed calls as and when necessary;

Assisted Duty Managers with administrative tasks;

sorted and distributed mails; checked In and checked Out Guests;

Answered and provided all in house guest requests;

Handled guests loss and found requests;

Managed guestroom keys; Monitored CCTVs for any incident/occurrence.

Supervised room attendants to deliver an excellent Guest satisfaction and experience

Coordinated daily housekeeping operations and maintained the housekeeping operating standards.

Checked occupied and departure rooms, giving special attention to guest needs.

Routinely inspected guest bedrooms to ensure they met standards. Abu Dhabi National Hotel Compass, Abu Dhabi (UAE)

August 2021 to March 2022 - Expo’ 2020 Dubai – Host/Guests relations officer

Welcomed visitors warmly to the expo’ site

Scanned gate tickets of visitors

Explained the Expo’ theme and sub themes as well as various districts and pavilions to visitors

Assisted visitors with directions to various places of interest, events, sights and pavilions

Crowd management and enforced various covid protocols

Enforced all site protocols

Ensured safety of visitors

Communicated and reported events to site Managers and colleagues SUMMARY OF OTHER EMPLOYMENT / WORK EXPERIENCE

Travel and Tourism Agent at Nopee International Ltd (December 2012 to August 2021)

Programs Manager/Accountant at SOS Labour Gh. Ltd. (April 2011 – December 2012)

Accountant / Storekeeper at Top Solutions Ghana Limited. (January 2009 – March 2011)

Relationship officer at Barclays Bank Ghana Limited (August 2008 – Dec.2008)

Accounts / Sales Executive at Kadoff Ltd (January 2007 – July 2008)

National Service with University of Education, Winneba (January 2006 – Dec. 2006) Education

Global Institute of Aviation, Accra – Ghana – (August 2021 - September 2023) Advanced Professional Diploma in Tourism and Hospitality Management University of Ghana, Legon – Ghana – (August 2001 - December 2005) Bachelor of Science in Business Administration (Accounting major) West Africa Senior High School, Adenta – Ghana – (September 1997 - December 1999) Senior Secondary School Certificate (Business)

Skills

Computer: Microsoft office suite, hardware, software, internet Other: Versatile, team player, analytic, proactive, fast learner, attentive to detail, Good Communication skills and passionate.

Languages: English (fluent), Arabic (Basic), French (Basic)



Contact this candidate