Christopher Small

Temple, TX *****

ad2xdc@r.postjobfree.com

+1-318-***-****

I am an exceptionally organized, outgoing team player with excellent interpersonal skills. I excel in communicating, troubleshooting, issue diagnosis, and a strong ability to learn. Work Experience

Electronics Technician

EMD - Austin, TX

January 2023 to Present

Responsible for the safe operation of assigned chemical or gas distribution systems, with duties including:

• Currently contracted for work at Samsung Semiconductor Austin

• Handling and change-out of gas, chemical, and slurry containers

• Gas and chemical equipment troubleshooting and preventative/repair maintenance

• Computer operations to support job functions and customer needs

• Support of quality systems

Warehouse Specialist

Vision Semiconductor Solutions - Temple, TX

October 2022 to Present

• Oversee daily operations in a warehouse.

• Coordinating shipping schedules, tracking inventory, or running team meetings.

• Verifying materials against receiving documents.

• Routing materials to prescribed storage locations.

• Storing, stacking, or palletizing materials in accordance with prescribed storage methods.

• Rearranging and taking inventory of stored materials, examining stored materials and reporting deterioration and damage, removing material from storage, and preparing it for shipment.

• Operate power trucks.

• Ensure that company policies are followed for purchasing, receiving, and stocking materials.

• Responsible for ensuring safe, clean, and tidy warehouse and maintenance facilities and complying with proper safety and environmental policies for storage and recording, and reporting Software Engineer

ARL:UT - Austin, TX

May 2022 to October 2022

• Develop, debug, document, maintain, and enhance internally developed end-user applications as defined and assigned.

• Coded PL/SQL, SQL, and bash scripts which ran under Linux cron.

• Create end-user business reports for contracts and financial offices.

• Verify, validate, and test code changes using approved workstation configurations.

• Research and resolve problems with browsers, desktops, application servers, database servers, and code packages.

• Maintain a detailed work log and revision notes to keep the team updated on progress. While maintaining a secret security clearance.

User Acceptance Tester

Electronic Arts - Austin, TX

October 2015 to May 2022

• UAT - Testing back-end database information with HOTH(Snowflake), testing the EA Help website, and building automation scripts using Scripty

• Business Intelligence- Reporting- ride along- running ETLs, creating Tableau workbooks, built a program in python to gather data, and verify clean data.

• Working across Facebook and Twitter to help multiple players solve their gaming issues

• Interact with broader Customer Experience, Studio and Executive team members during peak periods to ensure players receive the best experience possible

• Tier 2 consultation – Helping advisors with difficult cases to better server players

• Follow incident management processes, procedures, and tool usage requirements

• Work with various departments and stakeholders to escalate and resolve issues

• Escalate potential problems and bugs to Experts when needed.

• Communicate with different departments through programs such as Slack and Skype as well as our players to report on status and resolution of issues.

• Track game issues using Jira

• Documenting issues, process updates, and possible fixes

• Helping support many video games across multiple platforms Assistant Manager

Circle K - Shreveport, LA

January 2011 to October 2015

• Counting money, scheduling, and working with stakeholders to ensure performance structures were met. Provided customer service and trained employees. Education

Bachelors in Computer Science

Grambling State University - Grambling, LA

Skills

• Java

• SQL

• HTML

• FORTRAN

• C++

• Snowflake

• Python

• C# (Self Learning)

Software:

Jira

• Visual Studio

• GitHub Trello

• Google docs

• Database/Spreadsheet

• Email

Editors

• Word Processors

• LINUX/UNIX

• MICROSOFT

• MAC

• Unity

• Visual Basic

Hardware: Mac

• LAN

• A+

• Microsoft

• C/C++

• MySQL

• JavaScript

• Forklift

• Warehouse management

• Inventory control

Certifications and Licenses

CompTIA A+

Assessments

Management & leadership skills: Impact & influence — Proficient January 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Technical support: Customer situations — Proficient January 2022

Responding to technical support situations with sensitivity Full results: Proficient

Analyzing data — Proficient

October 2022

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate