Project Manager Customer Relations

CHRISTOPHER J. PALMA

Las Vegas, NV ***** • 702-***-**** • ******.*****@*****.***

Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision- making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Skills

• Knowledge of contracts and subcontracts

• Cost Management

• Managing Operations and Efficiency

• Creating project scheduling

• Experienced on Procore construction software

• Commercial projects (new and remodels)

• Project development

• Managing subcontractors

• Experience with penciled plans, sketches,

blueprints, scope of work documents, & project

estimates

Work History

Project Manager, 01/2023 to Present

KOR Building Group

• Managed projects from start to finish.

• Developed and maintained construction schedules.

• Responsible for submittals, material, and equipment handling.

• Maintained job cost analysis.

• Executed, maintained, and completed change orders and logs.

• Worked with and managed subcontractors.

• Communicated and worked closely with clients, project engineers, superintendents, and office.

• Used Procore and P6 software.

Project Manager, 06/2016 to 09/2022

Pacific Dental Services

• Identified plans and resources required to meet project goals and objectives.

• Managed the construction of Dental and Medical Offices.

• Developed and initiated projects, managed costs, and monitored performance.

• Oversaw high profile projects and was involved in the planning, designing, and scheduling phases.

• Reported regularly to managers on project budget, progress, and technical problems.

• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

• Achieved project deadlines by coordinating with contractors and subtractors to manage performance.

• Oversaw projects across the country, mostly in the western states. General Supervisor, 06/2014 to 06/2016

O&L Construction

• Expert in Solar operations.

• Extensive knowledge of solar power plant.

• Made appropriate repair recommendations for malfunctioning equipment using Heliotooth troubleshooting system.

• Repaired and installed solar sensors.

• Loaded and unloaded equipment for installation.

• Conducted safety inspections and followed safety rules and procedures.

• Handled preventative and corrective maintenance to maintain proper equipment safety and functionality.

• Participated in weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.

• Prepared regular statistic progress reports.

Assembly Line Worker/Operator & Team Leader, 02/2013 to 06/2014 Proimtu MMI

• Operated heavy equipment, including man-lift and forklift.

• Delivered proper material to production lines.

• Installed solar panels, machinery, equipment and new and replacement parts.

• Operated hand tools to adjust functional parts of devices and solar units. Store Manager, 05/2010 to 02/2013

Leslie's Pool Supplies – Las Vegas, NV

• Managed staff and assigned employees to specific duties to best meet the needs of the store.

• Examined merchandise to verify that it was correctly priced and displayed.

• Increased profits through effective sales training and troubleshooting profit loss.

• Generated repeat business through exceptional customer service.

• Performed off-site field quotes for residential and commercial pools.

• Repaired and diagnosed mechanical issues by troubleshooting.

• Ran chemical test on pools and adjusted chemical balances as needed.

• Changed filters, PVC pipe and motors on various pool equipment. Construction Foreman, 09/2009 to 05/2010

Bojorquez Construction – Las Vegas, NV

• Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation and building repair.

• Maintained compliance with company standards to perform all maintenance activities.

• Completed tear-down of existing structures and prepared for new construction.

• Accurately estimated time and materials costs for projects.

• Provided accurate measurements and estimates for all projects.

• Completed preventative maintenance on water heaters, toilets, sinks and plumbing fixtures.

• Prepared and administered preventative maintenance work orders.

• Prepared specifications, solicited bids, and approved subcontracts for construction services. Certifications

OSHA 30 Certificate of Completion

OSHA Certificate of Completion Forklift Powered Industrial Truck and Terrain OSHA Certificate of Completion Boom Lift

OSHA 10 Certificate of Completion

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