Customer Service A Team

MIA GREEN

Brooklyn, NY

Phone: 929-***-**** Email: ****@***********.***

Summary:

I am a driven, organized, patient, and reliable young woman with ambitions to pursue a career in nursing.

I excel in communication and working within a team, and I seek an opportunity that will allow me to

demonstrate and further develop my skill set as well as help others.

Education:

Urban Assembly Institute of Brooklyn, NY 10/2011 – 06/2019

Math & Science for Young Women

NYS Regents Diploma

Skills:

● Adaptability ● Food Management

● Collaboration ● Organization

● Communication ● Reliability

● Customer Service ● Time Management

Work Experience:

New South Shore Adult Home Brooklyn, NY 11/2023 - Present

Receptionist

● Performs clerical duties such as scheduling appointments for the residents and collecting and

updating their information.

● Drafts and sends out essential email communications to staff members.

● Alerts the appropriate personnel of any accidents or injuries.

AAPCI Men’s Shelter Brooklyn, NY 12/2022 - 08/2023

Residential Aide

● Maintained the safety and security of all residents in the facility by completing security rounds

and enforcing facility rules and regulations for clients.

● Provided assistance and companionship to residents and established a trusting relationship with

them.

● Bagged and tagged clients’ belongings when left behind.

● Reported all concerns and medical emergencies to supervisory personnel.

Wendy’s Brooklyn, NY 02/2022 - 07/2022

Cashier/Server

● Took customer orders, prepared and served food and drinks, and rang up payments.

● Provided customers with information on various products and prices.

● Aided in maintaining a clean and sanitary work environment.

Amazon Brooklyn, NY 03/2020 - 08/2021

Warehouse Fulfillment Associate

● Received, processed, and organized stock materials in compliance with Amazon regulations.

● Inspected products for defects and damages.

● Assisted colleagues in offloading Amazon trucks that transported goods and/or merchandise into

the warehouse.

Target Brooklyn, NY 04/2019 - 11/2020

Crew Member

● Provided quality customer service by politely greeting customers and answering questions

regarding inventory and store policies.

● Operated cash registers to process customer purchases.

● Assisted in receiving and restocking shelves with new merchandise and keeping the store orderly.

H&R Block Brooklyn, Ny 2/23 - 5/23

Accelerated Tax Associate

● Provides an exceptionally easy to use product to prepare returns for both

federal and state taxes

● Assist individuals and businesses with federal and state income tax compliance

& preparation.

Contact this candidate