Accounts Payable Data Management
Resume:
SUSAN GONZALEZ
SKILLS
• Quickbooks
• Workflow Management
• Business Processes and Procedures
• Training and Mentoring
• PeopleSoft
• Kronos
• ImageNow
• Works/Bank of America
• SalesForce
• Tableau
• Telephone Etiquette
• Auditing
• Management
• Mentoring
• Issue Escalation
• Team Supervision
• Document Auditing
• Accounts Payable
• Time Management
• Expense Tracking
• Organizational Skills
• Internal Controls
• Decision Making
• Policy Enforcement
• Interpersonal Skills
• Team Leadership
• Staff Training
• Performance Metrics
• Process Improvement
• ERP Systems Expertise
• Conflict Resolution
• Payment Scheduling
• Data Management
• Administrative Management
• Staff Management
• Performance Management
• Leadership and Change Management
Talented Supervisor with exceptional track record in accounts payable operations and top-notch leadership abilities. Coordinates department workflow and manages accounting functions in fast-paced environments by leveraging excellent organizational and communication skills. Detail- oriented and reliable manager with more than 20 years of progressive industry experience .
WORK HISTORY
July 2010 - January 2024
Accounts Payable Supervisor Baptist Health South Florida, Miami, FL Improved invoice processing efficiency by implementing an electronic approval system.
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Reduced payment errors by closely monitoring and reconciling vendor statements.
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Streamlined accounts payable processes for increased accuracy and timeliness of payments.
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Developed strong relationships with vendors, resulting in improved communication and negotiation on payment terms.
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• Travel and Expense reimbursements for all Baptist employees. Reconciliation and audit of all Purchasing Card transactions. Communication with all cardholders for followup.
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Creating accounts and ordering of all Purchasing and Travel cards via Bank of America Works website
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• Reconciliation and audit of all Travel Card transactions and accounts. Presenting in weekly huddles for all Finance departments on stats and progress of all systems and processes under my supervision.
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Leading multiple teams under my direction: Travel & Expense, Purchasing and Travel Card team, Front end Team for mail receipt and distribution.
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• Lead training for all employees for our Travel agency for their website Maintaining all scanned documents in Transact and adhering to all controlling factors for invoices for vendors.
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Enhanced internal controls by developing and implementing policies and procedures for the accounts payable function.
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Mentored junior staff members to improve their understanding of accounting principles and practices.
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Coordinated with auditors during annual audits, providing necessary information to ensure a timely completion of the audit process.
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Participated in software implementation projects designed to automate manual tasks within the Accounts Payable department.
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Developed and delivered training sessions to new team members on department procedures, ensuring a seamless transition into their roles.
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• Interacted with corporate vendors, upper management and peers. Trained and supported new hires to educate on process flow and interdepartmental procedures.
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• Recruited, interviewed and hired new accounts payable employees. Delegated tasks to administrative support staff to organize and improve office efficiency.
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CONTACT
Miami, FL 33144
***********@*****.***
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CERTIFICATIONS
CAPA certified
LANGUAGES
English
Full Professional
Spanish
Full Professional
SOFTWARE
PeopleSoft
Lawson
Kronos
Transact
Ephesoft
ImageNow
SalesForce
Tableau
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
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Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
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Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
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Interceded between employees during arguments and diffused tense situations.
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Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
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• Kept high average of performance evaluations.
• Completed and oversaw all timecards in Kronos.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
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EDUCATION
April 2018
No Degree Certified Accounts Payable Associate
The Institute of Financial Operations, Miami Fl
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