Summary As an accomplished Certified Scrum Master with a rich background spanning 5 years, I excel in driving the embrace of agile values, principles, and methodologies. My profound comprehension allows the seamless integration of agile practices into diverse business initiatives, guaranteeing tangible and enduring outcomes. I specialize in inspiring, organizing, leading, and coaching Scrum teams dispersed across various locations. Proficient in managing intricate projects, I ensure prompt delivery while adhering to budgetary constraints, positioning me as a valuable asset in the agile landscape. Core Competence • Facilitation & Time
• Management
• Knowledge of Scaled
• Agile Framework
• Scrum/Extreme
Programming
• (XP)/Kanban
• Team Empowerment
• Conflict Resolution &
Problem- Solving
Experience Senior Scrum Master Capital One Jan 2020 - Present
• Expertly orchestrating and energizing Scrum ceremonies, from sprint planning and daily stand-ups to sprint reviews, retrospectives, and product backlog refinement, ensuring unwavering team engagement throughout.
• Empowering and guiding product owners to grasp their pivotal role, fostering the creation of a unified product vision that resonates with diverse stakeholders, securing buy-in and shared understanding.
• Adeptly steering discussions and resolving conflicts, instilling a culture of self-organization within the team, and offering unwavering support through a servant leadership approach, setting a compelling example for others.
• Proactively identifying and dismantling obstacles hindering team progress, clearing the path for seamless workflow.
• Cultivating an environment of empowerment and self-organization, utilizing shielding tactics to establish trust and safety, encouraging open communication for problem-solving and commitment to milestone deliveries.
• Spearheading scrum teams in the implementation of normalized estimating, enhancing precision in project planning and execution.
• Capacity- Planning &
Sprint- Planning
• Agile Values &
Principles
• Backlog Refinement
• Coaching/Mentoring
• Burndown & Burnup
Charts
• Facilitation & Time
Management
• Conflict Resolution &
Problem- Solving
• Emotional Intelligence
• Iteration/Sprint Planning
• JIRA expertise
• Definition of Done (DoD)
• Analytical Thinking
• PI Planning & Facilitation
• Risk Management
• Agile Manifesto
Vanessa Oguchi,PSM I, PSM II
E. ****.*******@*****.*** T. +1-281-***-**** L. linkedin.com/in/vguchi 2
• Orchestrated and energized the daily rhythm of Scrum through dynamic facilitation of scrum meetings, backlog refinement, sprint planning, sprint review, and sprint retrospective sessions.
• Embraced the role of a servant leader, guiding both Onshore and Offshore Scrum teams towards excellence in agile practices, fostering collaboration across diverse locations.
• Provided unwavering support to Product Owners in grooming and maintaining product backlogs, ensuring the readiness of user stories for efficient sprint execution.
• Spearheaded the coordination of User Story Interdependency meetings across multiple Scrum teams, aligning efforts to meet delivery schedules with precision.
• Cultivated a culture of trust and safety, where challenges could be openly discussed without fear of blame, emphasizing healing and collaborative problem-solving.
• Maintained insightful metrics, offering stakeholders visibility into team-level progress and quality, enhancing informed decision-making.
• Drove Agile/Scrum transformation within the team, particularly in the development of mobile applications, showcasing adaptability and leadership in transformative initiatives.
• Guided and coached both Scrum and Development teams on self-organization, filling intentional gaps in the Agile/Scrum frameworks.
• Tracked key metrics using Burn-Down, Burn-Up, and Team Velocity, radiating progress to teams and stakeholders, ensuring a transparent and informed project environment.
• Proactively identified and eliminated team impediments, escalating when necessary to management for swift resolution.
• Expertly facilitated crucial conversations with teams during conflict resolution, empowering delivery teams to self-govern and self-organize.
• Leveraged RALLY to track and visually represent workflow for release and iteration planning, enhancing organizational efficiency.
• Played a crucial role in internal and external communication, fostering transparency and effectively radiating information to stakeholders.
Scrum Master ExxonMobil January 2018 - December 2020
• Monitoring team morale and dynamics, infusing enthusiasm and excitement around project deliverables.
• Leveraging JIRA proficiency to meticulously track and communicate team velocity, burn-down charts, and sprint/release progress, ensuring transparency and informed decision-making.
• Providing strategic direction and coaching to foster the adoption of robust agile practices within the team.
• Successfully guiding teams through the transition from waterfall to Scrum framework, demonstrating adaptability and leadership during transformative phases.
• Actively contributing to Scrum of Scrum sessions, facilitating quick starts and Release Train launches for streamlined collaboration.
• Playing a pivotal role in addressing impediments for multi-site Scale Agile Framework (SAFe) teams during Scrum of Scrum sessions, enhancing cross-team collaboration and efficiency. 3
• Implemented a meticulous tracking system for the team's velocity, dissecting productivity trends to drive continuous improvement.
• Pioneered effective communication strategies for the department, maintaining consistency across development and business management through regular presentations, insightful recommendations, and timely updates to the agile manager.
• Forged a strategic partnership with the Product Owner, particularly in the grooming and maintenance of the product backlog, ensuring a seamless alignment of goals.
• Collaborated proactively with fellow Scrum Masters, amplifying the effectiveness of the Scrum framework across the organization through shared insights and best practices.
• Cultivated trust, empowerment, and creativity within the team, demonstrating sound judgment and exceptional communication skills to inspire innovation.
• Served as a vigilant guardian, shielding the team from external interference, adeptly removing impediments, and ensuring the delivery of high-quality results. Project Manager Naunce Communications March 2016 - November 2016
• Spearheaded project progress tracking, budget management, and workload analysis using the sophisticated tools provided by MS Project, ensuring meticulous oversight and control.
• Orchestrated, optimized, and directed projects to streamline processes, enhance systems, and align seamlessly with overarching business objectives, showcasing a keen strategic vision.
• Pioneered the development of innovative methods and tools for requirement definition, process and workflow design, and data modeling, contributing to enhanced project efficiency and effectiveness.
• Crafted best practices, techniques, and tools that became integral to project planning, execution, ongoing milestone/deliverable tracking, communication, and the measurement of key performance metrics.
• Formulated comprehensive project plans and budgets, collaborating closely with users to comprehend complex problems, driving focused issue resolution, and escalating when necessary to meet stringent timelines.
• Presented compelling and informative sessions to senior-level management, delivering insights into project goals, plans, progress reports, and scorecards, demonstrating a commitment to transparent and effective communication.
Scrum Master SECU Credit Union January 2017 - November 2017
• Catalyzed teams to autonomously self-organize, fostering a collaborative decision-making environment during sprint planning sessions that align with Scrum principles, ensuring commitments are both meaningful and achievable.
• Masterfully orchestrated Backlog management, Scrum Planning, Daily Scrum, Sprint Review, and Retrospective meetings, infusing each session with dynamism and purpose. 4
Education University of Colorado Boulder, Boulder, CO Agile Leadership Specialization, 2023.
University of North Texas, Denton, TX.
B.S. in Biology, 2017.
Certification • Professional Scrum Master™ I (PSM I)
• Professional Scrum Master™ I (PSM II)
• Agile with Atlassian Jira
• IBM - Project Management Capstone
Technical
Experience
Agile Tools Operating Systems
Jira, Rally, Version One, Redmine, TFS Windows Server, UNIX, Mac OS, Linux Softwares Databases
MS Windows, Excel, Word, PowerPoint, Access, SQL Server, AS400, CACS, FileNet, Outlook, SharePoint, Visio, MS Project, PPM, SharePoint Remedy, SAP.