Ronda Doss

MEDICAL BILLING SPECIALIST

Houston, TX 77014

ad2x5c@r.postjobfree.com

+1-267-***-****

MEDICAL BILLING AND COLLECTIONS

CSR

MEDICAL ASSISTANT

Houston, TX 77014

ad2x5c@r.postjobfree.com

+1-267-***-****

Experienced in Medical Billing / Collections with a demonstrated history of working in financial services...

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

PATIENT ACCESS REPRESENTATIVE

CHN CLINICAL HEALTH NETWORK - Houston, TX

May 2021 to Present

PLANNED PARENTHOOD - Houston, TX

December 2020 to Present

• Assists in obtaining demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.

• Explains all required forms to the patient or guarantor and obtains the necessary signatures.

• Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.

• Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement.

• Assists in verifying insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.

• Posts payments in the computer system and generates the appropriate patient receipts.

• Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.

• Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.

• Promotes individual professional growth and development by meeting requirements for mandatory/ continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

• Performs other duties as assigned.

Clinical Assistant/ Contract

Conduent - Houston, TX

March 2019 to December 2020

The Clinical Assistance Team Representative (CAT Level 1 ) is responsible for addressing inbound calls to the Monitoring Center, determining call urgency, and directing calls to the appropriate department/ supervisor. The CAT Level1 is also responsible for executing a Home Hook Up for any current device, as well as basic troubleshooting.

Education

MEDICAL in VENIPUNCTURE

DELAWARE COUNTY COMMUNITY COLLEGE - Media, PA

February 2010 to May 2010

Associate’s in MEDICAL ASSISTANT

STAR TECHNICAL INSTITUTE - Vineland, NJ

July 1996 to August 1997

Associate’s in Liberal Arts & Sciences

Stockton State College - Pomona, NJ

June 1980 to May 1981

SENIOR High School Education

BUENA REGIONAL HIGH SCHOOL - Weymouth, NJ

September 1976 to June 1980

Skills

• Medical Billing

• Insurance Verification

• Medical Coding

• CPT Coding

• Medical Records

• ICD-10

• EMR Systems

• Accounts Receivable

• Medical Terminology

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