Cynthia Canion-Ruiz, CBF

Cell: 408-***-****

Email: ad2x4p@r.postjobfree.com

Professional Summary

Ambitious, detail-oriented Credit Analyst versed in balancing priorities and meeting deadlines under pressure. Adapts quickly to challenges and changing environments. Skills

• Strong communication skills • Credit/Financial Statement Analysis

• Excellent attention to detail • Bad Debt Analysis

• Self-motivator • AR Cash Forecasting

• Flexible team player • Application & Process Improvement

• Project management • Computer Literacy: Oracle 11i, R12, Oracle Cloud SAP, S4Hana,

AX2009, D365, SFDC, NetSuite, High Radius,

Slack, Zendesk, Outlook, Gmail, Pivot Tables

Work History

Sr. Collections Analyst, 11/2022 – Present (Permanent) Collections Analyst, 11/2021 – 11/2022

(Contractor-DeWinter Group)

Instacart - San Francisco, CA

Heavy Retail Collections, working from Gmail and following up in Zendesk. External/Internal emails, AR Inbox, Weekly reporting downloads, Month end reporting and Audit reporting and updating, Unapplied cash reconciliations. ERP Oracle Cloud Sr. Collection Analyst, 08/2021 - 10/2021

(Contractor-Kore1)

Roku, Inc. - San Jose, CA

Faced paced collections in High Radius environment, Month end reporting, Offsets and reconciling accounts, Worked closely with the AR team regarding unapplied cash on account. All emails and notifications were completed in High Radius. ERP Oracle Cloud Sr. Collection Analyst, 01/2021 - 08/2021

(Contractor)

Egnyte – Mountain View, CA

Collections, Cash applications, Credit card/Chargeback processing, Fin Chg reconciliation. Portal verifications, Risk Management retention weekly reporting, AR inbox, Sales Operations credit reviews, Journals @ month end, worked closely with Inside Sales, CSM’s, Invoicing Team, Reconciled daily cash receipts with Sr. Accountant, Email Internal/External customers daily, weekly from NetSuite, Add notes to NetSuite, Daily/Weekly Collections report, Run reports as needed by VP Corp. Controller, Daily Zoom meetings with Revenue team. NetSuite ERP System

Sr. AR Analyst, 10/2020 -12/2020

(Contractor-WorkForce Logiq)

FitBit/Google – San Francisco, CA

Collections for Canadian accounts. Credit reviews for new and existing accounts. DFI Management, Daily Credit hold releases, Worked closely with Fitbit OM Team on Canadian releases. Weekly Cash forecast. SAP ERP System

Sr. Collection Analyst,12/2019 - 9/2020

(Contractor-DeWinter Group)

Nvidia – Santa Clara, CA

Portfolio of $430M plus, Global Collections, Email weekly agings to customers, Withholding Tax reconciliation, Rebate, MDF reconciliations, Interface with Sales, SalesOps, Rebate, MDF Internal Nvidia departments, Daily meetings with Sr. Director of Rev Rec & VP of Treasury, Daily WebEx meeting with Cash App AR Rep in Hong Kong, Download Global aging to Excel

(daily), AR Project of $10M plus reconciliation. SAP ERP System Sr. Credit/Collection Analyst, 02/2019 - 05/2019

(Contractor-Ask Staffing)

Sony PlayStation – San Mateo, CA

Credit Reviews, Collections, Weekly/monthly Forecast, Reconcile deductions and unapplied cash, Email statements to customers and work closely with Sales/Account Mgr regarding discrepancy deductions. Month end reporting. SAP/4Hana ERP System Collections/AR Analyst, 07/2018 - 08/2018

(Contractor – AccuPay International)

RingCentral - Belmont, CA

Collections, Maintain Collections inbox, SFDC cases, reconcile billing disputes, Work closely with CSM’s and Sales Reps. NetSuite ERP System

Credit Analyst/AR Analyst, 12/2016 - 10/2017 & 01/2018 - 05/2018

(Contractor – Ultimate Staffing)

Gigamon Inc. – Santa Clara, CA

Credit reviews, Daily Invoicing, Cash applications, Email replies, Statements, Collections, Avalara Tax Project, Weekly meeting with VP Corporate Controller, Work closely with Internal/External customers, Daily Credit Hold Report, Daily Credit Info & Forecast Report, Evaluate 2017 Forecast, AX & D365 ERP System

Sourcing Analyst, 08/2016 - 12/2016

Controller's Group, Inc. – San Jose, CA

Called 50 plus candidates daily, Daily meeting to review current job listings, assisted with Temp

& Perm Recruiters

Credit/Collections AR Analyst, 01/2016 - 06/2016

Infoblox, Inc. – Santa Clara, CA

Credit reviews, Collections, Daily Hold report, Email internal/external customers and Sales Organizations. Reconcile accounts, Cash application, Daily invoicing, Manage AR email inbox, Bad Debt analysis, Oracle 11i

Sr. Credit/Collection Analyst,

09/2007- 5/2015 (Permanent)

(Contractor 2/2007 - 9/2007 Bridgenex)

Extreme Networks, Inc. – San Jose, CA

Credit reviews, Collections, Monthly/Qtrly Forecasts, Statements, Email replies, Cash receipts, Credit/Debit memos, Reconciliations, Reconcile Disti payments, Customer Master additions & revisions in Oracle, Letters of Credit, Weekly meetings with Sales & Marketing to enhance the Customer Master base, Implemented Oracle R12 and test modules for Credit Dept., Sox Audits, Bad Debt reporting and Monthly/Qtrly reporting for Management, Specialized in LATAM, APAC, EMEA and North American accounts, Yearend Audit Schedules, Oracle R12 Education

Associate of Science: Business Management (In progress) University of Phoenix - San Jose, CA

Associate of Science: Business Courses,

West Valley College - Saratoga, CA

Associate of Science: General Education,

Cabrillo College - Aptos, CA

Certifications

CBA - Credit Business Associate 2009 thru NACM/The ACAP Program Basic Accounting Principles I

Financial Statement Analysis I

Business Credit Principles

CBF - Credit Business Fellow 2010 thru NACM/The CAP Program Business Law

Credit Law

Financial Statement Analysis II

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