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Quality Assurance Technical Support

Location:
Belleville, IL
Posted:
January 20, 2024

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Resume:

CHIEDOZIE HENRY OPARAJI

*** **** ***** **********, ** 62221 · 618-***-****

ad2x3y@r.postjobfree.com

Detailed oriented, highly proficient and self-motivated Quality Assurance professional with management experience seeking a position dedicated to ensuring quality production of products and services following policies and procedures with an excellent company that promotes growth and development. EXPERIENCE

09/2015– 10/2023

SELF EMPLOYED, KRYSTALZ CONCEPTS

Provided IT technical support services within the scope of expertise or referred the client to an outside source in the area of need, created graphic designs for businesses or individuals for personal use and provided photography services for events. 08/2020– 12/2022

QUALITY ASSURANCE SUPERVISOR, ALIMBECY PROCESSING COMPANY Monitored and reviewed production and made sure that policy and procedure was being followed. Responsible for problem solving and any corrections that had to be made. Managed staff and provided feedback to improve the flow of production and overall improved audit scoring.

01/2017-08/2020

TUTOR/BASIC COMPUTER SKILLS/ICT LAB DIRECTOR, EXCELLENT FOUNDATION COLLEGE AND SCHOOLS

Tutored students with basic computer knowledge and skills. Organized the setup of the computer room and scheduled computer practical sessions. 12/2015– 01/2017

ASSISTANT IT MANAGER/SUPERVISOR, PALVISUAL ENTERTAINMENT Managed staff by assigning duties by roles, monitored and maintained accuracy of the services provided, assisted with technical support and customer feedback, problem solving, resolution and retention plans.

07/2011-08/2014

GRAPHIC DESIGNER/PRINTING MANAGER, GREENFIELD ADVERT COMPANY LIMITED

Designed and created flyers, posters, business logos and general business branding. Managed staff and production as well as reviewed finished product before being released to consumer. 2

EDUCATION

08/2018

BA OF ARTS HISTORY AND INTERNATIONAL STUDIES, UNIVERSITY OF NIGERIA Second Class Honours (Upper Division)

SKILLS

• Specialized training in Graphic Design (Corel

Draw, Photoshop)

• Specialized training in Information Technology

(Help Desk)

• Excellent communication skills written/verbal

• Ability to work under pressure

• Problem solving skills

• Teambuilding, leadership and management

• Organizational skills and business minded

• Project management

ACTIVITIES

National Youth Service Corps



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