Summary

Passionate and attentive customer service associate with over 30 years experience, with a proven track record. I am outgoing and enjoy helping others. I am good with team, Environments, as well as working independently. Experience

New Jersey Manufactures Insurance Company West Trenton, NJ Claims Representative 12/2003 - 11/2023

Responsible for receiving first notice of loss from Auto and Homeowner policy holders, while demonstrating professional courtesy,Conveying Empathy and handling all Questions and Concerns. Assistance to other calls such as Law offices, medical providers,, banks and auto centers on their call inquiries. Knowledge of the Avaya and ring central systems, as well as the use of Claim Center,policy center and on base systems Unitrade Marketing Group Dayon, NJ

Secretary Assistant 09/2001 - 04/2003

Responsible to route incoming calls to appropriate sales representatives, taking messages, and assistance with the billing invoices, as well as maintaining the sales room show floor. Macy's Lawrenceville, New Jersey

Customer service /Warehouse 01/1996 - 03/2001

Customer service associate/Cashier/Merchandise Team Leader/Assistant Receiving manager . Responsibilities include assistance to customers, Merchandise the sales floor to company standards, unloading trucks for store stock, ticketing merchandise, and assistant receiving manger to accept and check in all incoming parcels. Jamesway Dept. Store East Windsor, New Jersey

Customer service/Warehouse associate 01/1990 - 01/1995 Customer service /Cashier Sales floor.

Merchandise team leader/Customer Service associate. Unloading and ticketing the incoming products and responsible to maintain sales floor to the company standards

Skills

Customer service, Communication skills, Computer literacy, Microsoft word Education

Hightstown High Hightstown, New Jersey

09/1988

Tracey Clementi

609-***-**** ad2x35@r.postjobfree.com Robbinsville, New Jersey