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Program Manager Scrum Master

Location:
San Jose, CA
Posted:
January 20, 2024

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Resume:

Umesh Kalwit

408-***-**** San Jose, CA.

ad2x0j@r.postjobfree.com www.linkedin.com/in/umeshkalwit

Sr Program Manager

Senior Program Manager with expertise in managing large scale software projects. Skilled at working with onsite/offsite teams, and matrixed teams. Experienced in managing products as well as platform services. Excellent communicator, leader and a team player. Expert in Scrum, Kanban, Scaled Agile planning and execution of enterprise programs.

Areas of Expertise

• SaaS Program Management.

• Middleware/Web-Services Project

Management.

• On-Prem Software Solution Management.

• Data Center Migration.

Certifications and Trainings

• PMP Certified (1570273).

● Scaled Agile SAFe SPC (2015-2021).

• Certified Scrum Master (385149).

• Leadership boot camp program at Yale.

PROFESSIONAL EXPERIENCE

2022 June – Present. Cisco Systems Inc, San Jose, CA. Sr PgM Currently working as a Sr. PgM at Cisco Systems Inc. In the DigitalX organization I am focused on improving the Program Management execution and Agile Transformation of the organization of 500+ employees. I work with the VP and the leadership to implement consistent solutions, such as adopting program level dashboards, measurable metrics etc. During this time I led a workshop across the DigitalX and IT organizations to identify major gaps, and to find appropriate solutions. My responsibilities also included laying out the foundation to adopt Agile transformation for the teams in the organization. 2019 June – 2022 June. HCL America Inc, San Jose, CA. Sr TPM I worked as a Sr. TPM at Google Inc to manage a customized implementation of ticketing and workflow management application. The application was based on Remedy, it processed a wide range of service tickets and workflows for various business units across Google. The volume of tickets exceeded 600k per month and it supported 40k+ logins per day. My responsibilities also involved heavily interfacing with the Sr Dir to provide updates on high impact issues. My responsibilities also included daily activities such as interfacing with users, dealing with escalations, security issues, risk and dependencies management and performing the RCA, and adopting improvements in execution. 2012 Jan – 2018 Nov. Cisco Systems Inc, San Jose, CA. TPM At Cisco I worked as a TPM to manage a high visibility program in the security organization. My work included planning multi releases, multi patches for the program. The product was used by some of the high profile banks and retail stores to manage 100k+ Cisco devices in their data centers. I also worked on a cutting edge product to implement security for IoT device manufacturers, which was successfully adopted by customers signing the NDA with Cisco.

In the CX organization, I managed a large scale program used by Cisco sales, partners and clients to track inventory of Cisco products on their network. On this program I drove the adoption of SAFe to bring predictability in releases and to simplify the cross team dependencies in execution of the program. 2010 Apr – 2011 Dec Akraya Inc, Sunnyvale, CA. TPM At Wells Fargo bank I managed a matrix team, to support a tier 1 middleware program which supported 60+ clients, the program also had interface with 35+ backend systems. Here I coordinated cross team dependencies and managed over $10M+ project budget to deliver customer data to client applications. My responsibilities included providing timely progress on budget and forecasting to the stakeholders. 2004 Jan – 2009 Dec BearingPoint, Redwood City, CA. TPM Managed end to end solution and execution of projects for the below clients: Symantec (Engineering - Consumer Business Unit)

Managed multiple scrum teams to develop a portal for CSR and retail users. Performed scrum ceremonies for planning and monitoring development work. The work also involved managing risks/dependencies; hand offs between teams and updating status to engineering VP and other stakeholders. Chevron (Engineering - Global Lubricant Sales Division) Managed development of a web portal. Planned, estimated and executed work to revamp the entire system by streamlining processing of data in-flow, standardizing data formats to a uniform data source, and developing standardized reports and dashboard. Reports and dashboard with global data were accessed by regional users and executives to monitor sales activities across the globe. Microsoft (Finance - Audit Unit)

Managed overall development of portal to capture sensitive audit data, of audits performed at Microsoft vendors for software licensing. Collaborated with cross functional teams to standardize the datasets captured during various phases on audits across the globe, estimating the work, creating a plan, getting a buy-in from all stakeholders and executing against the plan as well as reporting the progress details to the stakeholders.

County of San Diego (IT - Data Center)

Managed activities performed by several teams to migrate 200+ applications and respective servers to a new data center. Coordinated with teams to shortlist applications and servers, created a plan to check feasibility and availability of servers in the data center, installed applications and data synchronization, coordinated with vendors, orchestrated seamless cutover of applications and resolved post migration issues. Created status reports for C-Level stakeholder briefings. Lexicon (Engineering)

Managed development of order management portal for a sales department. Streamlined the processes and interfaced with multiple vendors to implement web services for automatic credit check, address verification and loan provisioning including processing order fulfillment. Provided updates to the VP of engineering and other stakeholders.

2000 Jan – 2004 Dec BearingPoint, Redwood City, CA. Sr Consultant As a Sr Consultant I designed and integrated multiple complex systems, at clients such as Kaiser, Bell South, Orange County, KPN, Cable Vision, Telstra and Quest. 1995 May – 1999 Dec KPMG Consulting, CA. Consultant As a consultant I developed software applications at clients such as Oregon State Education Department Global Star, and Triton.

1990 Jan – 1995 Dec Access Ventures, India. Engineer As a software engineer contributed to developing a custom package software for homeopathic doctors. TOOLS AND TECHNOLOGIES

Project Management Tools: Jira Cloud/Align, Rally, Sharepoint, Confluence, Smartsheets, MS Project, PowerPoint, Excel, Word and Visio.

Technologies: VBScript/Java Script, MS Access, ASP/JSP, Java and Tomcat/MS IIS. EDUCATION

B.Sc. Marathwada University, MH - India.



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