Medical Assistant Office Manager

Katelyn Creamer

Medical Assistant - Independence Foot and Ankle

Mount Ephraim, NJ 08059

***********@*****.***

+1-215-***-****

Authorized to work in the US for any employer

Work Experience

Office Manager

ADVOCARE, LLC

July 2023 to Present

• Billing

• Coding

• Front desk and check out

• Answering phones

• RCM management

• Sending out statements

• Managing collections

• Office bills

• Scheduling patients

• Handling transactions/payments

Private Nanny

January 2021 to Present

• Cares for multiple families with infants.

• Diaper changes, feeding, maintaining daily schedule, child development.

• Light house keeping

• Care for children with special needs

Retail Sales Manager

Carter's - Willow Grove, PA

September 2022 to March 2023

• Opening and closing registers and store.

• Restocking

• Daily reports

• Managing schedule of sales associates

• Returns/exchanges

• Online orders

• Answering phones

Medical Assistant

AFC Urgent Care - Conshohocken, PA

May 2021 to December 2022

• Performed phlebotomy

• Provided wound care treatment

• Escorted patients to exam rooms

• Recorded patient vital signs

• Lead patient education

• Assisted providers with medical procedures

• Responsible for back office duties

Medical Assistant

Independence Foot and Ankle - Perkasie, PA

March 2017 to June 2019

Duties include: Answering phone, booking appointments, Patient intake and vitals, preparing and cleaning exam rooms, assisting in in-office procedures, preparing specimens for transport, sterilization of instruments, Inventory, ect.

Medical Assistant

Zweiback Medical Associates - Jenkintown, PA

January 2016 to May 2017

Duties included Phlebotomy, Referrals, Pre-certs, Prior Auths, Patient intake and vitals, and running multiple Incentive programs such as Tandigm, Epass, Optum, and Humana. Internship and Medical Assistant

EyeSite Optometry - Glenolden, PA

August 2015 to December 2015

Duties included Preparing patient for vision examination; assisting in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus, Maintaining records and filing.

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Education

Associate's degree in Medical Assisting and office management Brightwood Career Institute - Broomall, PA

2016 to 2017

Skills

• CERTIFIED MEDICAL ASSISTANT

• MEDICAL ASSISTANT (3 years)

• MEDICAL ASSISTING

• DETAIL-ORIENTED

• Phlebotomy

• CMA

• Experience Administering Injections

• EMR Systems

• Vital Signs

• Patient Care

• Medical Office Experience

• Laboratory Experience

• Triage

• Medical Records

• Computer Skills

• Venipuncture

• Medical Scheduling

• Anatomy Knowledge

• Insurance Verification

• HIPAA

• Hospital Experience

• Childcare

• Physiology Knowledge

• Medical Terminology

• Medical Coding

• Microsoft Word

• Clerical Experience

• Transcription

• Sales

• Customer service

• Sales management

• Retail sales

• Front desk

• HIPAA

• EMR systems

• Office management

• Clerical experience

• Medical coding

• Medical terminology

• Medical records

• Vital signs

• Physiology knowledge

• Anatomy knowledge

• Specimen collection / processing

• Nannying

• Childcare

• Medical Billing

• Phone Etiquette

• ICD-10

• Medical office management

• Windows

• Hospital experience

• Laboratory experience

Certifications and Licenses

NHA Certified Clinical Medical Assistant

Present

CPR Certification

Certified Medical Assistant

BLS Certification

Additional Information

Skills

Passionate and detail-oriented Medical Assistant and Medical Office Manager with 7 plus years experience in both Administrative and Clinical duties. A NHA certified medical assistant with an Associate's degree in specialized technology in Medical assisting and management. Aims to provide physicians with the support they need to provide superior care to patients. Strong work Ethic with a love for caring for others.

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