Resume

Customer Service Niagara Falls

Location:

Lewiston, NY

Posted:

January 19, 2024

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Resume:

Employment history

Senior Cook Apr, **** - Present

Seneca Niagara Casino at Niagara Falls, NY

Developed new and innovative recipes to enhance the menu and attract more customers. Developed and implemented new menu items based on customer preferences and market trends to attract and retain customers. Worked in every kitchen, providing help whenever team members were down. Rotated production and worked in multiple locations. Mentor and train junior cooks to improve their skills and efficiency Train and mentor junior cooks to improve their culinary skills and efficiency Ensure compliance with all health and safety regulations in the kitchen. Collaborate with executive chefs and other senior cooks to create and implement seasonal menu changes Create and maintain a positive and inclusive work environment for the kitchen staff Cook Oct, 2021 - Apr, 2022

Aramark at Lockport, NY

• Assisted meals to school age students.

Ensure compliance with food safety regulations and guidelines to maintain a safe and hygienic kitchen environment for food preparation and service

Prepare and cook a variety of dishes for school age students, taking into consideration their dietary needs and preferences. Cashier Apr, 2015 - Nov, 2016

Duty Free America at Niagara Falls, NY

• Cashiered at Duty Free America in Niagara Falls, NY from April 2015 to Nov 2016.

• Communicated with foreign patrons.

• Handled Canadian Currency and American Currency.

• Assisted in departments such as stock, inventory, beauty. Ensure accurate cash handling and provide exceptional customer service to international clients with diverse currency needs. Provide excellent customer service to assist foreign patrons in their purchases and answer their inquiries about products and prices.

Maintain a clean and organized workspace to ensure a positive customer experience. Nadishani Wijesiriwardena

Manager

Experienced Manager with a track record of success in diverse roles. Known for being smart, creative, and hardworking. Reliable and organized, able to work well under high-stress situations. Strong problem-solving skills, natural leader, and resourceful. Thrives on learning new things and excelling in any job. Has 10+ years of experience in various positions, demonstrating adaptability and dedication. Strives to give 110% effort to every task. A great candidate for this job.

8B S 67th St, Niagara Falls, 14304

716-***-****

ad2wzf@r.postjobfree.com

Employment history

Production Cook Aug, 2016 - Oct, 2020

Seneca Niagara Casino at Niagara Falls

Implement and maintain proper food safety and sanitation protocols to ensure compliance with health regulations and prevent foodborne illnesses.

Ensure efficient utilization of ingredients and minimize wastage in the production process. Monitor and maintain inventory levels of cooking supplies and ingredients to ensure that production is not interrupted and that there is sufficient stock available.

Dishwasher Mar, 2014 - Apr, 2015

Schimschacks at Sanborn, NY

• Dishwasher at Schimschacks, Sanborn, NY

• Required lots of manual labor, cleaning, prep work. One of my favorite jobs, worked incredibly hard to do a good job and it was noticed by both the front and back of the Restaurant, they sadly closed a few month later upon my resignation. Develop and maintain a good working relationship with the kitchen staff, in order to ensure an efficient and smooth operation of the dishwasher station.

Maintain a clean and organized work area to ensure efficient dishwashing and food preparation. Cashier Feb, 2013 - Mar, 2014

Tops Market at Niagara Falls

Ensure accurate cash handling and minimize discrepancies in cash register transactions to maintain financial integrity of the store. Use problem-solving skills to handle customer complaints and ensure customer satisfaction. Provide exceptional customer service by greeting and assisting customers with their purchases and answering their inquiries. Efficiently bag and package customer purchases to ensure convenience and protect product integrity. Education

High School Diploma Sep, 2009 - 2013

Niagara Falls High School at Niagara Falls, NY

2013

Certificate in BOCES for Culinary arts

TITLE INSURANCE AGENT UNDER SECTION 2139 OF THE INSURANCE LAW STATE OF NEW YORK DEPARTMENT OF FINANCIAL SERVICES at Albany Skills

Great at accommodating customer service

Expert

Hard working

Expert

Works well with others

Experienced

Adapts to every situation