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Operations Manager

Location:
Buffalo, NY
Posted:
January 19, 2024

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Resume:

Sierra Olszowy

** * ***** **, ******* NY *****

716-***-****

ad2wyv@r.postjobfree.com

Objective

Motivated College Student seeking a job utilizing my educational background, leadership experience and problem-solving skills. I am currently attending Erie Community College in pursuit of a Nursing degree.

EDUCATION

Erie Community College, Buffalo NY

January 2023 - Current

St. Lawrence University, Canton NY

August 2019 – December 2021

3.5 GPA

Nardin Academy High School, Buffalo NY

September 2015 - May 2019

3.7 GPA

AP and honors course work

Date of Graduation: May 20, 2019 (New York State Regents Diploma with Advanced Designation) WORK EXPERIENCE

Pasquale’s, West Seneca Ny – Server

May 2023 – Current

Created a welcoming and positive environment to make diners and guests feel at home. Maintained a robust knowledge of 150+ food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction. Acted as a team player, and helped bar or service staff depending on which side of the house was busiest. Maintained impeccably clean workstations by demonstrating strong attention to detail and a sense of urgency. Tully’s Good Times, Williamsville NY – Server

December 2022 – May 2023

Created a welcoming and positive environment to make diners and guests feel at home. Maintained a robust knowledge of 150+ food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction. Acted as a team player, and helped bar or service staff depending on which side of the house was busiest. Maintained impeccably clean workstations by demonstrating strong attention to detail and a sense of urgency. Fed Ex Ground, Blasdell NY – Operations Manager

November 2020 – November 2022

Managed specific day to day operations and an assigned staff within a station. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Manager is also responsible for hiring, terminations, coaching, training, recognition, and rewards. Managed and gave performance evaluations to my staff. Addressed issues dealing with, discipline, employee concerns and staff productivity plans, and organized, staffed, directed, and controlled specific day to day operations within the station. Fed Ex Ground, Blasdell NY – Package Handler

May 2020 – November 2020

Sort Packages and load trucks for daily deliveries. Tops Markets, Boston NY – Deli Clerk

April 2020- July 2020

Worked in the Deli of Tops Market. Sliced meats and cheeses, waited on customers, made salads, pizzas, and subs for customers. Kept the deli clean with daily cleaning tasks. Greeted customers and helped them address their needs or questions.

The Liberty Hound, Buffalo NY — Host and Busser

May 2019 – August 2019

Worked as host and busser, answered phones, addressed guests’ inquiries and issues, greeted guests, organized reservations, assisted serves in food prep and delivery, performed cleaning duties, and solved problems Ricotta’s, Orchard Park NY — Cashier

September 2017 - January 2018

Worked cash register, stocked shelves, took orders, cleaned store, took inventory, answered phones, and provided customer service.

VOLUNTEER EXPERIENCE

Colbey Middle School after school program August 2019 – Dec 2021 Tutoring at Charter School of Inquiry September 2016 - February 2019 Danceability September 2017 - May 2019

REFERENCES

Name – Debra Smith

Relationship – Former Manager

Phone Number – 716-***-****

Name - Mary Lou Hutton

Relationship – Former Teacher

Phone Number - 1-716-***-****

Name - Marcy Jordan

Relationship – Former Employer

Phone - 1-409-***-****



Contact this candidate