RS Rebecca Snapp

Knoxville, TN ***** 815-***-**** ad2wyq@r.postjobfree.com

PROFESSIONAL

SUMMARY

Knowledgeable and dedicated customer service professional with extensive experience in welding industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results- oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

SKILLS Upbeat and Positive Personality

Understanding Customer Needs

Efficient and Detail-Oriented

Responding to Difficult Customers

Data Entry and Maintenance

Courteous with Strong Service

Mindset

Calm and Professional Under

Pressure

WORK HISTORY CUSTOMER SERVICE ASSOCIATE 05/1999 to CURRENT Miller Welding Automation Carol Stream, IL

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Developed community reputation through commitment to customer satisfaction and strong client relationships.

Offered basic technical support for clients on wide range of company products.

EDUCATION High School Diploma 05/1997

Kankakee High School, Kankakee, IL