Security Officer

Dianedra Nunes

New York, NY ***** 516-***-**** **********@*****.***

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Registration Clerk, 12/2020 to 12/2022

COVID Testing Site

Explained form wording to patients to help each understand information required.

Processed medical records requests, assuring release only to appropriate parties proper authorization.

Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.

Greeted clientele and provided comfortable seating options.

Assisted other clerks with front desk duties, answering questions and accurately using reservation system.

Registration Clerk, 11/2019 to 12/2020

Mount Sinai Roosevelt Hospital

Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.

Handled complaints and resolved conflicts involving facilities or amenities.

Conducted interviews with individuals to obtain all required information.

Reviewed daily reservations and confirmed bookings.

Receptionist, 05/2016 to 08/2019

Bedford Park Elementary School

Answered central telephone system and directed calls accordingly.

Confirmed appointments, communicated with clients and updated client records.

Managed multiple tasks and met time-sensitive deadlines.

Answered phone promptly and directed incoming calls to correct offices.

Data Entry Clerk, 01/2015 to 05/2016

KIPP Academy Elementary School

Kept optimal quality levels to prevent critical errors and support team performance targets.

Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Corrected data entry errors to prevent duplication or data degradation.

Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.

Education

Bachelor of Science

Touro College - New York, NY

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