Jarelle Brooks

Detail oriented, Eager, Hard worker

West Palm Beach, FL 33401

ad2wxq@r.postjobfree.com

+1-561-***-****

Authorized to work in the US for any employer

Work Experience

Online Order Specialist

Walmart - West Palm Bch, FL

April 2023 to June 2023

Fulfillment of orders placed online by customer. Handle shopping for the customer. Customer service skills, assist in store shoppers with any of their inquiries. Being efficient when completing orders also providing customer service to in store shoppers

Dispatcher

Palm Beach Metro - West Palm Beach, FL

Assisted drivers with routes and pickups, incident reports, log in times pick-ups and dropoffs, heavy computer work, phones, faxing, multitasking.

Customer Service Representative

STAINSAFE - Palm Beach Gardens, FL

File claims, customer calls, upselling products, data entry, multitasking, determine if technician is needed/if warranty covers stain or damage, also settling delinquent accounts. Front Desk Clerk

Clara's B &B - Kennesaw, GA

Greet guest, assist guests with every inquiry, ensure guest satisfaction, payments, guest information, auditing, concierge, guest sign-in and out, document all of guests comments/complaints/requests. Sales Associate

Abercrombie & Fitch - Palm Beach Gardens, FL

Sales, store up keep, assist customers, handle merchandise, upselling, stocking. Debt Collector

NATIONAL FINANCIAL SERVICES - West Palm Beach, FL

Data entry, settling delinquent accounts, upselling plans, calling debtors, filing claims Education

College in Business Management operations

Palm Beach State College - Lake Worth, FL

Present

High school diploma

Adult education - West Palm Bch, FL

June 2005 to June 2005

Skills

• Customer service (10+ years)

• Sales (10+ years)

• Computer skills (10+ years)

• Data entry (10+ years)

• Telecommunication (10+ years)

• Upselling (8 years)

• Auditing (2 years)

• Presentation Skills (2 years)

Assessments

Front desk agent (hotel) — Proficient

July 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Customer focus & orientation — Proficient

August 2023

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

August 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

August 2023

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Positive, team player, flexible, outgoing, eager, extremely detail oriented, articulate/well spoken, polite, friendly, efficient, adaptable,hard worker, honest, trustworthy, excellent customer service skills, fast learner, creative, organized, meticulous, and dedicated

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