Customer Service Data Entry
Resume:
Jarelle Brooks
Detail oriented, Eager, Hard worker
West Palm Beach, FL 33401
**********************@***********.***
Authorized to work in the US for any employer
Work Experience
Online Order Specialist
Walmart - West Palm Bch, FL
April 2023 to June 2023
Fulfillment of orders placed online by customer. Handle shopping for the customer. Customer service skills, assist in store shoppers with any of their inquiries. Being efficient when completing orders also providing customer service to in store shoppers
Dispatcher
Palm Beach Metro - West Palm Beach, FL
Assisted drivers with routes and pickups, incident reports, log in times pick-ups and dropoffs, heavy computer work, phones, faxing, multitasking.
Customer Service Representative
STAINSAFE - Palm Beach Gardens, FL
File claims, customer calls, upselling products, data entry, multitasking, determine if technician is needed/if warranty covers stain or damage, also settling delinquent accounts. Front Desk Clerk
Clara's B &B - Kennesaw, GA
Greet guest, assist guests with every inquiry, ensure guest satisfaction, payments, guest information, auditing, concierge, guest sign-in and out, document all of guests comments/complaints/requests. Sales Associate
Abercrombie & Fitch - Palm Beach Gardens, FL
Sales, store up keep, assist customers, handle merchandise, upselling, stocking. Debt Collector
NATIONAL FINANCIAL SERVICES - West Palm Beach, FL
Data entry, settling delinquent accounts, upselling plans, calling debtors, filing claims Education
College in Business Management operations
Palm Beach State College - Lake Worth, FL
Present
High school diploma
Adult education - West Palm Bch, FL
June 2005 to June 2005
Skills
• Customer service (10+ years)
• Sales (10+ years)
• Computer skills (10+ years)
• Data entry (10+ years)
• Telecommunication (10+ years)
• Upselling (8 years)
• Auditing (2 years)
• Presentation Skills (2 years)
Assessments
Front desk agent (hotel) — Proficient
July 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
August 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
August 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
August 2023
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Positive, team player, flexible, outgoing, eager, extremely detail oriented, articulate/well spoken, polite, friendly, efficient, adaptable,hard worker, honest, trustworthy, excellent customer service skills, fast learner, creative, organized, meticulous, and dedicated
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