KELLIE A. JONES
Jacksonville, FL *****
614-***-**** - ad2wup@r.postjobfree.com
PROFESSIONAL SUMMARY
Seasoned professional with over 10 years of financial experience with a focus on global employee stock plans. Objectives include managing risk, meeting deadlines, investigating, actioning business critical tasks and issues. Experienced in process improvements projects such as automation
of returned/rejected vendor payments resulting from trade settlements. SKILLS
Decision-Making
Policy Implementation
Attention to Detail
Time Management
Relationship Building
Production Support
Financial Acumen
Cross-Functional Teamwork
Client Engagement
MS Office
Financial analysis
Data analysis
Product knowledge
Risk assessment
Leadership qualities
Payment Processing
Due Diligence
Account Reconciliation
Mergers and Acquisitions
Research and Data Analysis
Financial and Operational Reporting
Risk Assessment
WORK HISTORY
09/2017 to Current International Money Movement Associate Morgan Stanley Wealth Management GSPS Operations
Coordinated timely initiation of high dollar transactions and bulk funding transfers to third-party vendors for daily disbursements to clients related to settlement of trades
Provided sanctions screening on manual and systemic transactions held by vendors or beneficiary banks
Maintain an Error rate of 0.05%- below the 2% threshold for operations Communicated with vendors and other internal/external business partners to ensure timely delivery of proceeds to participants in various and major currencies to resolve issues with domestic and international client wire and ACH instructions Serve as backup support for share movements, account maintenance, and other stock plans operational functions
Drive change initiatives- most recently worked decrease manual work by 40% by assisting in the implementation of the Auto refund process. 04/2016 to 09/2017 Global Stock Plans Operations Specialist Morgan Stanley Wealth Management
Provided clients with basic understanding of employee stock purchase plans and policies associated with plan transactions
Review uploaded award details via Benefits On Line, track pending, executed, and approved trades and relay proceed delivery details to participants Thru various systems, conduct complex problem research, identify errors in vesting schedules, share deliveries, and or option awards details Review account updates, research, and provide resolutions to escalated issues Respond to corporate client and client manager inquiries Assist in enrollment, plan status, and transfers internally and externally. 06/2012 to 04/2016 Private Wealth Management Operations New Accounts Subject Matter Expert Morgan Stanley Wealth Management
Point of contact for Chairman's Club, Presidents Club, and Private Wealth Management Advisors, Complex and Risks Officers, and Branch Managers Trained New PWM agents in new accounts and account opening programs, systems and AML procedures
Educate Branch personnel on account opening procedures, required documentation for Individual, Educational, International, Corporate and other Entity Accounts, as well as handled inquires associated with Customer Identification Program and KYC verification requirements
Thru various systems, resolved complex issues with new account openings, account maintenance, and document processing
Review, pend, reject, and approve documents for new account openings Provide CSAs and FA's with document requirements for various account types Cross trained in other lines of businesses such as: Morgan Stanley online, retirement, banking, and branch support to gain more knowledge of the products. EDUCATION
03/2015 Master of Science: General Human Resource Management Capella University
05/2009 Bachelor of Science: Business Forensics
Franklin University
09/2007 Associate of Science: Finance
Columbus State Community College
CERTIFICATIONS
Equity Compensation Associate, Santa Clara University, June 2023 REFERENCES AVAILABLE
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