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Call Center Representative

Location:
York, PA
Posted:
January 19, 2024

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Resume:

Don'Tazia Wheeler

York, PA *****

ad2wsx@r.postjobfree.com

+1-717-***-****

Work Experience

Environmental Services

WellSpan Health - York, PA

February 2023 to November 2023

While working at wellspan I was a floater, and was trained on different floors. I would perform general cleanings where I had to focus on high touch point areas, take out trash and mop daily. I also did discharges which where I would do the same things and a general cleaning but just have to replace eveything.

Call Center Representative

Clark Resources - Harrisburg, PA

February 2021 to January 2023

Starting off I was apart of the renewal team. I would help the clients complete based on the state they were in, some states I would complete the form online while they were on the phone with me. The others I just had to transfer them to complete it. Then I was upgraded to Member services where I would take incoming calls from the clients and answer general questions they had, change pcp, provide them with a list of providers who accepted the insurance, send out new cards, handle claims, set up transportation etc. I also had to document every call in detail.

Housekeeping

MANOR CARE HEALTH SERVICES - York, PA

March 2020 to April 2020

While working as a housekeeper at Manor Care, I would clean the residents room deep cleaning high touch point areas. I also had to take out trash, sweep, mop and vacuum at times. Also I had to deep clean the restrooms and other places such as lounges break rooms etc. and I would work in the laundry room sometimes also.

• Worked as housekeeper in a nursing facility

• Assisted with cleaning hallways, offices, restrooms and bedrooms

• Removed trash

• Helped with laundry

• Kept items properly stocked

• Sanitized (area or item rooms bathrooms counters equipment)

• Cleaned windows

Warehouse Worker

Syncreon - York, PA

January 2020 to March 2020

At Syncreon I worked on the interfering line plugging wires into the speakers of the radio for a Harley Davidson bike. I also had to tighten screws so that the bike’s speakers wouldn’t fall out.

• Maintained a safe working environment

• Responsible for cleaning Area

• Trained 1 new hires

• Assembled new products

Education

High school diploma

Crispus Attucks Youthbuild Cs - York, PA

August 2018 to May 2019

Skills

• Residential Cleaning

• Cleaning Experience

• Hospital Experience

• Laundry

• Commercial Cleaning

• Home Care

• Senior Care

• Caregiving

• Childcare

• Retail Sales



Contact this candidate