Administrative Assistant Customer Service
Resume:
Donna Jenkins
Administrative Assistant
Contact
Pasadena MD 21122
***********@*****.***
Objective
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills and to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Key Skills
Communication: Adept at absorbing and disseminating information in a practical and understandable manner. Skilled in effective communication with diverse audiences, ensuring clarity in both written and verbal interactions.
Organization: Proven ability to oversee daily operations, manage contracts, and maintain excellent customer service. Well-versed intime management, calendar coordination, and maintaining organized systems.
Customer Service: Dedicated to providing outstanding customer service. Proficient in handling employee questions, concerns, and maintaining positive workplace relations.
Problem Solving: Strong analytical skills for analyzing financial data and addressing challenges in a proactive manner.
Experience
November 2008 - Present
Administrative Assistant • Notre Dame of Maryland University
Responsible for overseeing daily operations, managing faculty contracts, and providing excellent customer service.
Proficient in communication, scheduling, travel arrangements, calendar management, and time management.
Successfully handled employee questions, concerns, and assisted in editing reports.
November 2006 – November 2008
Administrative Assistant/Accounting • Corporate Mailing Services
Managed administrative tasks with a focus on accounting responsibilities.
Demonstrated effective communication and problem-solving skills.
July 1995 – November 2006
Administrative Assistant/Machine operator • Rapid Response, Inc.
Handled various administrative and operational responsibilities, showcasing leadership in overseeing budgets and maintinaing positive workplace climate.
Responsibilities: overseeing daily operations, with faculty and associate faculty contracts, and providing excellent customer service. Also responsible for analyzing financial data, answering and directing phone calls, scheduling, communication, booking travel arrangements, calendar management, time management, maintaining the contact list, filing, supply ordering, preparing, assisting with employee questions/concerns and editing reports.
Communication
Absorbing and disseminating information in a practical and understandable way. The ability to effectively communicate with a wide range of people in different ways. Clarifying complex information, both written and verbal for faculty and staff.
Leadership
Overseeing budgets and maintaining a positive workplace climate.
References
Available upon request.
Contact this candidate