Sales Representative Project Management
Resume:
Alison De-Vehr
Calgary, AB T2P0V6
825-***-**** ******@*******.***
PROFESSIONAL PROFILE
• Self-motivated with a strong sense of responsibility; sets goals and follows tasks to successful completion
• Excellent interpersonal skills; quickly establishes rapport with clients and co-workers
• Handles questions and complaints and problem solves in a professional manner respecting both the client and business needs
• Computer skills include Sabre Reservations Systems, Flight Speed, EzRez, Micros, LANmark, Apollo, Leisurelink, Sirev, Directours, as well as Microsoft Windows, Microsoft Word, Excel, PowerPoint, Internet and email
TRAVEL AND HOSPITALITY INDUSTRY SKILLS
• Experienced agent, consistently top seller in travel agency
• Informed and assisted travelers and agents in choosing appropriate travel for vacation and business needs
• Experienced in airline, agency, hotel and wholesaler’s daily business requirements
• Committed to ensuring that clients love travel as much as I do
• Trusted to care for daily needs of agency when owners were absent
• Supervised and trained staff for travel agency and hospitality industry
• Implemented operational procedures and high standards of service
• Reported on the effectiveness of processes and programs to ensure that they were continually meeting the needs of operations and guest services
• Explored Australia and Tasmania, Costa Rica, Belize, Grand Cayman, Honduras, Mexico (Cancun, Puerto Vallarta, Acapulco, Ixtapa), Cuba (Varadero and Havana), Dominican Republic, Germany, Canada, and the United States (including Hawaii)
TRAVEL and HOSPITALITY EMPLOYMENT HISTORY
Flight Centre, Calgary AB
• Travel Advisor
December 2018 to June 2019
Swans of Inglewood, Calgary AB
• Bartender and Server
January to October 2018
WestJet Airlines, Calgary AB
• Specialty Sales and WestJet Vacations
• Sales Representative – AB, MB, NWT
• Contract Coordinator
• Specialty Sales/SME for Westjet Vacations
• Sales Super Agent
March 2013 - January 2018
April 2012 - April 2013
April 2011 - April 2012
May 2007 - April 2011
September 2006 - May 2007
Bonavista Travel, Calgary AB
• Travel Counsellor
February 2006 - September 2006
Vision 2000 Travel Group, Calgary AB
• Travel Counsellor
February 2005 – February 2006
McDonald Worldwide Travel, Winnipeg, MB
• Travel Counsellor
March – September 2002
CL Travel Place, Banff, AB
• Travel Counsellor
March 1999 – January 2002
Banff Voyageur Inn, Banff, AB
• Reservations Manager
October 1998 – March 1999
Previous Hospitality and Sales experience available upon request
EDUCATION
Diploma in Business Management
Project Management Fundamentals Certificate
Project Management Institute
University of Winnipeg, Continuing Education
Winnipeg, MB
April 2004
Travel Counsellor Diploma
Success Compucollege School of Business,
Winnipeg, MB
April 1998
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate