Alison De-Vehr

**** - *** * *** **

Calgary, AB T2P0V6

825-***-**** ad2wmw@r.postjobfree.com

PROFESSIONAL PROFILE

• Self-motivated with a strong sense of responsibility; sets goals and follows tasks to successful completion

• Excellent interpersonal skills; quickly establishes rapport with clients and co-workers

• Handles questions and complaints and problem solves in a professional manner respecting both the client and business needs

• Computer skills include Sabre Reservations Systems, Flight Speed, EzRez, Micros, LANmark, Apollo, Leisurelink, Sirev, Directours, as well as Microsoft Windows, Microsoft Word, Excel, PowerPoint, Internet and email

TRAVEL AND HOSPITALITY INDUSTRY SKILLS

• Experienced agent, consistently top seller in travel agency

• Informed and assisted travelers and agents in choosing appropriate travel for vacation and business needs

• Experienced in airline, agency, hotel and wholesaler’s daily business requirements

• Committed to ensuring that clients love travel as much as I do

• Trusted to care for daily needs of agency when owners were absent

• Supervised and trained staff for travel agency and hospitality industry

• Implemented operational procedures and high standards of service

• Reported on the effectiveness of processes and programs to ensure that they were continually meeting the needs of operations and guest services

• Explored Australia and Tasmania, Costa Rica, Belize, Grand Cayman, Honduras, Mexico (Cancun, Puerto Vallarta, Acapulco, Ixtapa), Cuba (Varadero and Havana), Dominican Republic, Germany, Canada, and the United States (including Hawaii)

TRAVEL and HOSPITALITY EMPLOYMENT HISTORY

Flight Centre, Calgary AB

• Travel Advisor

December 2018 to June 2019

Swans of Inglewood, Calgary AB

• Bartender and Server

January to October 2018

WestJet Airlines, Calgary AB

• Specialty Sales and WestJet Vacations

• Sales Representative – AB, MB, NWT

• Contract Coordinator

• Specialty Sales/SME for Westjet Vacations

• Sales Super Agent

March 2013 - January 2018

April 2012 - April 2013

April 2011 - April 2012

May 2007 - April 2011

September 2006 - May 2007

Bonavista Travel, Calgary AB

• Travel Counsellor

February 2006 - September 2006

Vision 2000 Travel Group, Calgary AB

• Travel Counsellor

February 2005 – February 2006

McDonald Worldwide Travel, Winnipeg, MB

• Travel Counsellor

March – September 2002

CL Travel Place, Banff, AB

• Travel Counsellor

March 1999 – January 2002

Banff Voyageur Inn, Banff, AB

• Reservations Manager

October 1998 – March 1999

Previous Hospitality and Sales experience available upon request

EDUCATION

Diploma in Business Management

Project Management Fundamentals Certificate

Project Management Institute

University of Winnipeg, Continuing Education

Winnipeg, MB

April 2004

Travel Counsellor Diploma

Success Compucollege School of Business,

Winnipeg, MB

April 1998

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate