Customer Service Experience

Patricia Bruining

**** ********* **. ** ****, (San Diego) CA. 91942 415-***-**** *************@*****.*** QUALIFICATIONS SUMMARY:

• Many years experience of sales, merchandising and marketing in the fragrance, watches, jewelry, clothing and wholesale goods industry.

• Ability to build relationships, solve problems and positively influence others.

• Possess high level of drive, enthusiasm and am very goal oriented.

• Demonstrate an energetic and positive attitude.

• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures.

• Proficient in register transactions and am adaptable to new technology.

• Ability to communicate effectively with customers, peers and management.

• A team player who possesses the ability to work in a learning environment.

• Excellent time management skills.

WORK EXPERIENCE:

Retail Assistance Corporation 2014-2018 Los Angeles/San Francisco, CA. Merchandiser

• . Styled outfits for customers.

• . Build and maintain strong vendor partnerships in order to support the business.

• . Merchandise displays and set fixtures to POG.

• . Train associates on new product.

• . Maintain customer service and selling as a priority. Great customer service skills. Godiva Chocolatier 2012-2013 San Francisco, CA.

Account Coordinator

• . Build and maintain strong vendor partnerships in order to support the business.

• . Train associates on new product.

• . Merchandise displays and set fixtures to POG.

• . Maintain customer service and selling as a priority.

• . Took part in special event, sales and sampling events.

• . Managed accounts in many stores, one being a flagship store. Bvlgari Parfums, 2006-2013 San Francisco, CA. Fragrance Retail Specialist

• Build and maintain strong vendor partnerships in order to support the business.

• Maintain up-to-date client information in order to drive sales.

• Maintain merchandise presentation standards of department and ensure merchandise is replenished on the selling floor.

• Attend vendor training seminars periodically and maintain the highest level of product knowledge.

• Practice superior selling techniques through advanced product knowledge and outstanding customer service.

Luxe Fragrances, 2006 San Francisco, CA. Fragrance Retail Specialist

• Maintain customer service and selling as the priority.

• Achieve the company standard for sales productivity and credit solicitation.

• Share equally in the operational responsibilities of the department as customer traffic allows.

• Understand and properly execute all systems and procedures to ensure a quick and efficient transaction.

Ralph Lauren Fragrances, 2004-2005 San Francisco, CA. Fragrance Retail Specialist

• Demonstrate knowledge of store products and services and use this knowledge to build sales.

• Practice suggestive selling, offering every customer related items in order to drive multiple unit sales.

• Handle returns graciously.

YSL Fragrances, 2003-2005 San Francisco, CA. Fragrance Retail Specialist

• Extensive selling and product training.

• Quick and efficient register transactions.

• Took part in special events and sales.

• Developed a large database of clientele.

• Maintained impressive presentation standards.

EDUCATION:

College of Marin

Contact this candidate