AMIR NAEMI

Irvine, CA *****

ad2wjb@r.postjobfree.com

949-***-****

Industrious administrative team member with proven organizational, time management and multitasking abilities in difficult settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes.

Work Experience

General Manager of Operations

Abdolreza Construction

December 2022 to Present

Enhanced and redefined organizational structure to maintain a competitive edge across territories. Identified and resolved unauthorized, unsafe, or ineffective practices. Managed purchasing, sales, marketing, and customer account operations efficiently. Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Mortgage Account Executive

Carrington Mortgage

October 2022 to November 2023

Developed and maintained relationships with customers, lenders and other third parties. Evaluated loan requests and documents to verify accuracy and completeness. Processed loan applications and monitored progress from start to finish. Assisted customers with completing loan applications and other paperwork. Monitored pipelines to track and log the status of loans. Created strategies to develop and expand existing customer sales, resulting in increase in annual sales. Obtained copies of applicants' credit histories and reviewed paperwork to determine the feasibility of granting loans.

Account Manager

Fenix Consulting Group

June 2021 to November 2021

Communicated with clients via email, phone, online presentations, screen-share and in-person meetings. Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.

Oversaw multiple accounts and worked diligently to meet and exceed performance goals. Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Educated clients on new products or services to increase customer engagement with brand. Team Member

Burger King

November 2019 to March 2020

Worked hard to learn all required tasks quickly and maximize performance. Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Upheld high standards of productivity and quality in all areas of operations. Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Assisted newly hired team members by explaining company procedures and safety requirements. Team Leader

Del Taco

January 2019 to October 2019

Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Kept work areas clean, neat and free of safety hazards to maximize efficiency. Delegated daily tasks to team members to optimize group productivity. Fostered positive employee relationships through communication, training and development coaching. Counted, sorted and stacked finished pieces for easy access. Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Education

High School Diploma

Irvine Valley College - Irvine, CA

January 2020

University High School - Irvine, CA

Skills

• Fluent in Farsi and English Experience in leadership Handling accounting problems Customer service

Equipment operation Critical thinking

Phone services Friendly, positive attitude

Safety understanding Commercial pilots licesne

Persian English

Native or Bilingual Native or Bilingual

• Marketing

• Account management

• Sales

• Customer service

• Accounting

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