JESSICA BRAZIER

**** **** **** ****, ** *****

Phone 469-***-**** E-Mail ad2wi0@r.postjobfree.com

PROFESSIONAL PROFILE

Self-directed, customer service oriented professional backed by management experience. Ensure smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records, gathering accurate billing and financial information, and reviewing intake materials for accuracy and completeness.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Customer service skills necessary to communicate effectively with patients and healthcare providers.

Effective problem solver, able to assess situations and identify solutions.

Well-organized, able to manage time and priorities in deadline-driven environments.

Communication Platforms – Skype.

Microsoft Office Applications – Word and PowerPoint Type 45 WPM.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription

Patient Processing Patient Registration Medical Records Management Check In Check Out

Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle

Claims Appeal Process Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2022

WORK EXPERIENCE

Masterpiece Home Inspirations – Ennis, TX 09/2021 – Present

Manager

Supervise team members, train new hires, take inventory, order supplies, process payments, maintain documents, delegate tasks, and keep accurate and complete records.

Ensure adherence to policies and procedures, and help with marketing and subscriptions.

Build relationships and stay attentive to employees by motivating them to succeed and improve.

Address issues in a professional manner and resolve staff and customer service problems.

Masterpiece Home Builders – Ennis, TX 09/2021 – Present

Skilled Labor Subcontractor

Perform variety of remodeling tasks including painting, reframing, and demolition.

Completed work log and communicate effectively with customers, staff, and suppliers.

Prioritize work to ensure completion of work assignments within established timelines.

Comply with company policies, procedures, and standards.

Paparazzi Accessories – Rice, TX 06/2019 – Present

Owner / Business Manager

Supervise and direct employees and oversee the day-to-day activities of the business.

Maintain documents, complete inventory, order supplies, prepare and make bank deposits, and process payments.

Balance account ledger, manage inbound and outbound calls, respond to questions, and provide information.

Communicate with customers, vendors, and employees, and provide quality customer service.

Answer inquiries, provide quotes, process invoices, collect payments, and schedule appointments.

Keep accurate and complete financial records.

Full Time Parent – Rice, TX 08/2007 – 07/2019

Homemaker

Ensured household duties were completed in a timely manner and managed household budget.

Coordinated medical care, meals, and social activities.

Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.

Kit Castle – Emhouse, TX 03/2006 – 05/2010

Volunteer

Provided support with cleaning, landscaping, and remodeling.

Worked effectively to meet deadlines and followed rules, regulations, and procedures.

Maintained a team-oriented attitude.

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