RONALD MICHAEL JR.

W

https://www.linkedin.com/in/ronaldmichaeljr/

E

ad2wh0@r.postjobfree.com

A

Mansfield, TX

P

817-***-****

PROFESSIONAL SUMMARY

EDUCATION

Dedicated professional with 15+ years’ experience working in automotive customer service, relations, and sales. Disciplined and effective functioning in teams which allows for motivation of innovative ideas.

WIDENER UNIVERSITY, 2007

SCHOOL OF ARTS AND SCIENCES

CHESTER, PA

KEY SKILLS

PROFICENT MS OFFICE

PROFICIENT CRM, CSI, CCR, SALESFORCE.COM

PROJECT INITIATIVES

NEGOTIATION

EVENTS MANAGEMENT

PRICING/PROPOSALS

ACHEIVEMENTS

WIDENER MEN’S BASKETBALL

KERBECK COMMERCIAL SPOKESMAN

SELECTED CARLISLE CORVETTE CONVENTION REPRESENTATIVE

TOP 10 CHEVROLET SALES CONSULTANT IN NORTHEAST REGION-2015-2021

*References Available Upon Request*

U.S. Citizen

PROFESSIONAL EXPERIENCE

January 2022 – Current

AVONDALE – MERCEDES-BENZ OF GRAPEVINE

Sales Experience Manager

Partner with F&I team to resolve any outstanding contracts and deals

Build tailored presentations for prospective clients utilizing a “one touch” sales process, Mercedes-Benz tools & software, and CRM system

Exceed departmental performance standards including, CSI, benefit packages, and contract options, with monthly gross vehicle sales average >10

Customer after-sale satisfaction score 4.7/5

June 2021 – December 2021

CIOCCA DEALERSHIPS

Chevrolet Corvette Product Specialist

Proffer and demonstrate Corvette product details, vehicle customizations, and order sets to clients across the continental U.S.

Negotiate with clients, financing options, trade-in values, and extended warranties

Manage tracking and trends of Corvette market products, pricing, and customer inquiries

February 2011 – June 2021

KERBECK CORVETTE

Internet Sales Manager

Drove internet traffic and appointments into dealership by directing customer leads to matching sales team resources

Communicated and updated available product inventory and pricing through online platform

Customized contract options with interested online based clients

Monitored trends of Corvette market products and events

Consistently exceeded sales targets, average 200+ Corvettes annually while maintaining a Customer Satisfaction Index (CSI): 3.97/4

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