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Customer Service Front Desk

Location:
Gilbert, AZ
Posted:
January 18, 2024

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Resume:

Jonelle Platero

***** * ** *** ****

Peoria, Arizona 85381

480-***-****

OBJECTIVE: OFFICE CLERK

SKILLS PROFILE:

Ability to operate Office computers, fax machines, copier, scanners, typewriters, phone switch board.

Knowledge and experience with Corporate Mailroom procedures

Good filing and organization skills, good customer service skills

Experience in handling confidential paper work

Ability to take accurate phone messages and deliver messages promptly

Good customer and client relations background, perform own good judgement on special projects

Good with Microsoft word, word perfect, word publisher, quickbooks

Knowledge in cash handling, cash counts, cash registers, daily deposits

Prepared payroll and timesheets on employees

EMPLOYMENT HISTORY

Department of Navajo Nation Abandon Mine and Land, April 02, 2012 – June 25, 2012

P.O. Box 3783 Window Rock, Az 86515 928-***-**** Manager, Marsha James

Monitor front desk, welcomed clients and customers, take daily logs on incoming mail for staff. Prepare traveling and advance for staff, manage time for staff, memos for staff

Set up meeting and travel for staff, email special reports to staff, notify time and travel,

File documents on local chapters, and clients, consumers, set booths on programs

Perform own judgement on special reports.

B&M Cillessen Construction Company, Office Clerk June 13, 2007- December 21, 2007 P.O. Box 2070 Afton Place Farmington NM 87401 505-***-****

Filing Documents on contractors, daily reports, answering all calls, taking phone messages for project manager and employees, faxing daily timesheets on staff

Preparing invoices, travel and gas receipts for manager, prepare monthly meeting minutes agendas, memos for all sub-contractors and engineers.

Daily reports on civil and structure to engineers, file all government documents, prepare for safety and hazemat meetings, email reports to clients

Dailey cash reports gas, office supplies for managers and staff

Navajo Nation Oil and Gas Company, Front Desk Clerk Feb 01, 2006- June 11, 2007

P.O. Box 4439 Window Rock, AZ 86515 928-***-**** Manager Sylvia Hunt

Filing Documents, answering calls, faxing, prepare memos, keeping all company vehicles up to date with maintenance, prepare mail for staff, document all mail for staff

Prepare notes and talking minutes for Navajo Nation staff meetings, keeping in contact with all 9 chevron stores for audits, payroll, cash deposits

Knowledge of quickbooks, MC word, word Publisher, excel Spreadsheet, payroll

Payroll Processing, health benefits for staff and 401k info for new employees, preparing timesheets and timecards for staff

Customer service, prepare travel sheets for staff, invoices on ordering supplies for stores and office

Navajo Nation Museum, Clerk July 04, 2005- January 11, 2007

P.O. Box 1840 Window Rock, AZ 86515 928-***-**** Manager Karen White

Worked in Gift shop handled cash drawer, deposits, sales report on daily sales, monitor all calls, greet customers, visitors

Monitor certain staff during functions, prepare meeting, help set up art display, prepare insurance for art.

Daily office routines, file reports, daily invoices, daily intake on cash flow

Keep strong relations with staff and clients

Monitor gift shop sales and inventory

Navajo Nation Chief Prosecutor, Legal Clerk July 02, 2002- November 11, 2003

928-***-**** Manager Ella Bitah

Accurately file and deliver mail to court office and staff

Kept Strong profiles on clients, file all court documents, fax, answering all calls

Prepare court times for judge, staff, clients

Worked with courts agencies on clients, police officers, probation officers, staff worked on hearing and warrants on clients

Manage all monthly reports, worked will in a stress environment, prepared travel fpr staff and monitor meetings

Managed High profile confidential documents on clients

Prepared back ground checks on staff

EDUCATION:

High School Diploma. Chinle High School Chinle AZ 1993



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