Customer Service Entry Level

Ajia Strauss

Phone: 862-***-****

Email:**********@*****.***

Profile

Resourceful, results-oriented professional with experience providing excellent customer service and completing tasks efficiently in fast-paced environments. Motivated self-starter with strong work ethic seeking to further contribute capabilities in an entry-level role.

Work Experience

Production Assistant

Wendy's - Newark, NJ

November 2020 - Present

• Oversee food preparations to ensure high standards of quality, portion control, and consistency

• Assist in operating point of sale systems and process customer payments accurately

• Provide prompt, courteous customer service to diners

Distribution Associate

UPS Customer Ctr - Newark, NJ

October 2016 - September 2021

• Maintained distribution facility to smooth workflow and high fulfillment efficiency

• Sorted, scanned and loaded packages for daily deliveries and pickups

• Handled packages with care to reduce potential damage and ensure safe delivery

Stock Associate

Old navy - Elizabeth, NJ January 2011 - December 2013

• Maintained orderly store layout and cleanliness to enhance the customer shopping experience

• Performed accurate cycle counts and reconciliations to ensure inventory accuracy

• Greeted customers and responded promptly to all customer and management requests

Skills

Customer Service • Accuracy • Communication • Packing and Loading • Cash Handling • Lifting up to 40 lbs

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