Customer Service Administrative Assistant

Jennifer L. Napier ************@*****.***

** **** **** *****’s Branch Road Manchester, KY 40962 606-***-****

Professional Profile

I have currently received my Associate Degree in Paralegal Studies, and I like two classes having my Bachelor degree in human services and counseling. I enjoy working with individuals, keeping confidentiality, and obtaining all information that I need to meet my goals to serve the company with the best of my ability, and to make the company the best that I can. I have great customer service skills, and can achieve any goal that is set in front of me. I have achieved the following:

Type 65 wpm

Dictate at 35 wpm

Very organized

Positive attitude

Great Customer Service

Work well without direct supervision

Meets all deadlines on time or early

Always put 100% forward

Always give my best to the customer and the company

Excellent computer skills

Proficient in all Microsoft programs

Professional Experience

Clay County Detention Center

January 2012- Present

Administrative Assistant

Responsibilities/ Achievements:

Oversee that all bills are sent to Fiscal Court for payment

Work with Class D Coordinator to ensure that state inmates are processed properly

Schedule appointments

Answer multi line phone system

Maintain booking fees and inmate accounts

Stock supplies for office and canteen account

Other duties as assigned

Notary public

Carl A Short Law Office

May 2010- September 2010

Legal Secretary/Paralegal

Responsibilities/Achievements:

Typing Motions and Orders

Consulting with Insurance Adjustors

Typing Divorces

Balancing Bank Accounts

Disbursements of Settlements

Paying Bills

Office Manager

Computer Technician

Other legal services that are done by a paralegal

Johnny Watkins Chrysler, London, KY

November 2006-June 2007

Cashier

Responsibilities/Achievements:

Took care of money that came into the facility from sales, parts and service.

Took care of inventory of new cars.

Took care of Dealer Trades.

Did some title work.

Did some accounts receivable and payable.

Wal-Mart, London, KY

August 2005-July 2006

Photo Center Specialist

Responsibilities/Achievements:

Achieved good job pin for most sales

Achieved my technician licenses

Achieved my specialist licenses

Developing photos of the customers

Keeping the customers photos private from other customers

Making sure that all equipment runs properly and efficiently.

SourceCorp, London, KY

April 2003-August 2005

Data Entry Operator

Responsibilities/Achievements:

Work without direct supervision

Works with extreme confidence of the customer

Always on time

Keying in customer information

Keeping Extreme confidentiality

Wal-Mart, Manchester KY

April 1999-December 2001

Cashier

Responsibilities/Achievements:

Offered management position declined to go to school

Employee of the Month several times

Worked well with customers

Taking Care of the customer

Accounting Office controlling all money into the store

Working to make sure other employees are taking care of the customers

Education

Kaplan University Online Distance Education, Fort Lauderdale, FL

Associate Degree in Paralegal Studies,

Graduation Date, Nov. 2010

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