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Claim Adjuster Customer Service

Location:
Lewisville, TX
Salary:
$60,000.00
Posted:
January 18, 2024

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Resume:

JOSEPH HARRISON III

**** ***** *** *** ***. ***· Lewisville, TX 75056

1-682-***-**** · ad2web@r.postjobfree.com

Claim Adjuster License adjuster # 2752405 NPN # 20110013

Professional Summary

Property and Auto claim adjuster with over six years experiences investigating, resolving claims and reaching settlements. Licensed adjuster in 10 states. Seeking to leverage expertise in a Claim Adjuster role. Knowledgeable Claims Investigator specializing in auto and property inspections. In addition, trained in local, state, and federal fraud statues with high levels of integrity and delivering exceptional customer service. Results- oriented Claims Adjuster with exceptional experience in law enforcement, leadership, and communication skills with background knowledge in criminal investigation, insurance fraud, and surveillance. I am a responsible individual with many trades and ready to be a great asset.

EXPERIENCE

06/09/2020 – 10/20/2023

AUTO/PROPERTY CLAIM ADJUSTER, THE BEST CLAIM SOLUTION

CLIENT: STATE FARM

AUTO Acknowledge claims assignment, confirm policy coverage, direct adjustment of claims.

Interpret policy, make decisions using independent judgment on simple to moderate claims and determine coverage applies to claim submitted.

Investigate claims to determine validity and verify extent of damage by telephone contact with insureds. Assess auto damage and inform clients of necessary repairs.

Negotiate settlements and authorize payments within scope of authority, settling claims timely, and in the most cost-effective manner.

Investigate and settle claims promptly and equitably under minimal supervision.

Develop and maintain working relationships with vendors/experts in the insurance industry.

Keep abreast of claim related legal principles, compliance requirement, as well as underwriting rules and procedures.

Keep the electronic claim file properly documented with accurate, clear, and timely information and reports that reflect the adjustment activities and substantiate any payments made.

Maintain inventory, work closely with body shops and automobile professionals to discuss negotiate and settle repair estimates.

Keep the policyholder informed of the claim status.

PROPERTY investigate and determine coverage of loss and adjust all elements of routine Property Loss Claims.

Write appraisals for dwelling repairs based on information collected from customers and contractors. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements. Settle claims and payments.

08/02/2016 –06/01/2020

MATERIAL CONTROL TECHNICIAN

CLIENT: ALCON LABORATORIES

Created, aligned and optimized electrical instrumentation and testing equipment.

Completed in depth performance tests of parts and system undergoing design optimization in simulated environments.

Enhanced real-world system operation by standardizing production and field installation processes.

Rethought plans for each design to devise lateral options filling unique market gaps. Performs a combination of manual and clerical shipping and/or receiving duties which required the use of hand trucks/forklifts.

11/20/2010- 08/01/2016

SINGLE FACER OPERATOR/CLAMP TRUCK OPERATOR

CLIENT: GEORGIA PACIFIC/WAREHOUSE

Positioned clamps around pallets, skids, and boxes to minimize movements and secure loads.

Performed routine inspections and maintenance on clamp truck equipment to preserve working condition and reduce malfunctions.

Pull and prepare product for shipment, ensuring that the exact number and type of product is loaded and shipped.

Achieve the shift and plant goals of 30,000 lineal feet per hour, 214 MSF per hour and lower waste to 6.00

06/2002 - 11/2010

CLAIM ADJUSTER TRAINEE /ADJUSTER TRAINEE

CLIENT: JET ADJUSTER INSURANCE

Examined claims forms and other records to determine insurance

coverage.

Established productive working relationship with public

officials and law enforcement officers.

Analyzed information gathered by investigations to report findings and recommendations.

Reviewed police reports, medical treatment records and physical

property damage to determine extent of liability.

Reconciled data in direct collection system with accounting system to address

discrepancies.

Maintained contact with claimants and attorneys to determine treatment status.

EDUCATION

05/2001

CRIMINAL OF JUSTICE, Unviersity of Louisiana @Monroe

MONROE, LA 71202

05/17/1994

REUBEN MCCALL SENIOR HIGH SCHOOL

TALLULAH, LA 71282

SKILLS

Safety management

Report preparation

Client Account Management

New Agent Training

Asset Protection Expertise

Hardware trouble shooting

Diagnostic Skills

ACTIVITIES

Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more.

CERTIFICATION

Licensed All Lines Insurance Adjuster

State Farm Auto, Property, and Estimates

LICENSE IN THE FOLLOWING STATES:

LA

MS

TX

MI

OK

MN

AL

FL

GA

NC



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