Customer Service Representative

Kyndall M. Carson

Sacramento, CA n 916-***-**** n **********@*****.***

Customer Service

Dedicated customer service representative with professional experience in the workforce. Possessing knowledge in teamwork and leadership. Exhibits productive work ethic independently or in a team setting.

Accomplishments

Excels while working in a fast-paced environment.

Recognized by management for performing new duties and task with little training.

Acknowledged for following all company policies and procedures.

Skills & Abilities

Customer Service

POS Systems

Cash Handling

Data Entry

Loss Prevention

Attention to Detail

Sales Techniques

Record Keeping

Team Collaboration

Inventory Management

Complaint Resolution

Time Management

Experience

Customer Service

Greet customers entering the store, determine nature and purpose of visit, and direct or escort them to specific destinations.

Describe merchandise and explain use, operation, and care of products to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Store Operations

Open and close cash registers, performing tasks such as counting money, separating charge slips, vouchers, and balancing cash drawers.

Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.

Store items in an orderly and accessible manner in storage or supply rooms.

Speed & Accuracy

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Analyze data to determine answers to questions from customers or members of the public.

Monitor inventory levels and restock merchandise or supplies as needed.

Employment History

Customer Service, Dimples Trinkets and Crystals, Roseville, CA 07/2022 – 12/2022

Cashier/Stocker, Dollar Tree, Sac, CA 03/2020 – 07/2020

Cashier/Custodial, Del Taco, North Highlands, CA 11/2019 – 12/2019

Daycare Assistant/Tutor, Sunshine Daycare. W. Sacramento, CA 10/2016 – 01/2017

Inventory Specialist, Wiss Inventory, Sac, CA 01/2015 – 03/2015

Education & Training

High School Diploma, Pacific High School, Roseville, CA Graduated

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