Customer Service Representative
Resume:
Andrea Billings
Omaha, NE *****
ad2w9f@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service
Kum & Go - Omaha, NE
August 2023 to December 2023
Working at the register as well as working in the kitchen. Customer Service
Casey's - Omaha, NE
May 2023 to August 2023
Waited on customers. Unloaded truck.
CMA/CNA
Westgate Assistant Living - Omaha, NE
May 2022 to December 2022
Giving Residents Medications amd dealing with Doctors pered orders. Customer Service Representative
Anderson Food Shops - Omaha, NE
December 2021 to May 2022
Waiting on customers
Customer Service Rep/Supervisor
Complete Call Solutions - Omaha, NE
April 2021 to May 2022
Taking incoming calls for Owners of a Timeshare, making tickets and doing Sup calls and dep for the Owners Weeks and Points, keeping track of staff and call ins CSR/Sales
DialAmerica - Omaha, NE
October 2019 to April 2021
Making outbound calls for SiriusXM radio. I then transfered to HMSA BCBS of Hawaii taking inbound calls for Insurance claims and benefits with Drs and Nurses. CSR/Sales
Acceptance Now - Omaha, NE
May 2019 to November 2019
It was a 3rd party leasing company for NFM. I did collection calls and sales calls. Also qualified customers for our program.
CNA - Certified Nursing Assistant
Azria Health Montclair - Omaha, NE
February 2019 to September 2019
Work in the MS unit
Customer Service Representative
Alorica - Omaha, NE
October 2018 to July 2019
Work for the Toyota/luxes collections department
CMA/CNA
An Angels Touch - Omaha, NE
May 2018 to August 2018
Took care of Alzheimer's residents. Cooked and cleaned and did daily CNA work and passed medications. CMA/CNA
Heritage Communities - Bellevue, NE
December 2017 to April 2018
I work with Assisted Living and Memory Support. I do CNA and CMA job duties. CMA/CNA
Ridgewood Assistted Living - Bennington, NE
May 2017 to November 2017
I worked in the Assisted Living and Memory Support areas. I did CMA and CNA job duties. Education
High school or equivalent
North Nodaway Jr.-Sr. High School
Skills
• CMA (8 years)
• Customer Service
• Call Center
• CSR
• Customer Care
• Customer Support
• Vital Signs
• Injections
• Patient Care
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Alzheimer's Care
• Dementia Care
• Caregiving
• Medication Administration
• Nursing
• Meal Preparation
• EMR Systems
• CNA (2 years)
• Customer service
• Typing
• Cold calling
• Windows
• Google Docs
• Vital signs
• Childcare
Certifications and Licenses
CMA
February 2011 to February 2024
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