JENNA KOVACH

ad2w6k@r.postjobfree.com

440-***-****

EDUCATION

Associates in Applied Business administration (May 2023)

Cuyahoga Community College

Business Management and HR program.

SKILLS

Customer Service, Cash Handling, Time Management Skills, Staff Training, Organization

EXPERIENCE

HOSTESS-CASHIER/ BOB EVANS

May 2019 - November 2019

-Inspected dining and serving areas for cleanliness and proper setup.

-Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

-Resolved any customer complaints or issues quickly and professionally.

-Cleaned and restocked counter areas and checked server supplies to facilitate the flow of fast-paced work environment.

-Answered telephone to provide dining information and take online orders.

WORKER ASSOCIATE/ ESTEEM CLEANERS

November 2019-July 2021

-Greeted customers and figured out their wants and needs and provided exceptional customer service.

-Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

-Maintained records related for sales for store management.

-Bagged orders properly.

CASHIER-STOCK ROOM ASSOCIATE / MICHAELS CRAFT STORE

June 2021- Present

-Greet and welcome customers, helping find store items.

-Maintain cleanliness of checkout area including countertops, registers, windowsills, and floors.

-Answer phone calls to assist customers with questions and orders.

-Providing excellent customer service while promoting loyalty programs and sharing info on our credit card to increase sales.

-Maintain current knowledge of store promotions to highlight sales to customers.

-Complete store recovery before open and complete DR (Direct Replenishment).

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