Administrative Assistant Data Entry

Yolanda Kees

Administrative Assistant

Oklahoma City, Oklahoma-405-***-**** ********@*****.***

Professional

Reliable Administrative Assistant looking to engage my skills in a professional role.

Capable of taking care administrative duties, adhering scheduled appointments and procedures, scanning and updating documents, answering and responding to phone calls, also

filing and organizing in a timely manner, ensuring professional correspondence at all times.

Skills

Excel

•Access

•Telephone Etiquette/Customer Service

•Filing

•PowerPoint

•Schedule Management

•Microsoft Word

•Office Procedures

•Workplace Fundamentals

•Interpersonal Communications

Oklahoma Department of Health Services

Family Services Specialist II

Work History July 24, 2023- December 18, 2023

Servicing families with state provided benefits, such as foodstamps supplements, medical, daycare. Position consist of data entry, making outbounds calls to request documents needed to approve of deny customers for the qualifications required to approve by state guidelines. Renewing applications and updating information in the system. This position also required scanning documents and downloading documents customers provided through an online app provided by the state, handling several programs to qualify the customers. And providing the best customer services, as well as compassion.

FAA(CAMI), File clerk/mail

Work History September 21-current

General clerk, with the FAA, handling medical records, files and images, for the airmen of the air force, scanning incoming faxes, noting documentation in our system, receiving records from several states pertaining certificates and other private documents from Doctor’s offices in several states in the US and overseas, position also consist of mailing certified letters, typing, assembling preparing for delivery, handling file backs, also stocking files and pulling files requested by Medical Techs.

LINCARE, Data Entry, CSR

January 2020-2022

Data Entry, assist Centers in Oklahoma, and other states with respiratory equipment such

CPAP, BIPAP, OXYGEN etc., contact Doctor’s offices for documentation needed, corresponding with administrative services, scanning documents, scheduling for delivery and procedures, interacting with patients on phone calls in regards to equipment, ensuring schedules/reschedules are made and eligibility of coverage, collecting and updating health insurance. Understanding Medicare mandate guidelines, for approval, utilizing reports to assist in care deliveries of equipment.

Work History Certified Nurse Assistant-Teal Creek Assisted Living-Edmond, Ok.

February 2016 – May 2020

Assist resident’s with ADL’s, answering call lights, rotating the patient when bed ridden, bathroom needs, feedings, and helping the patients with getting dressed for the day, and escorting the patients to the dining room for breakfast, providing companionship. Also, performed scheduling for the nursing staff for day shift as well as night shift.

Education MetroTech- Oklahoma City, Okla. 2019-2020

Platte- Oklahoma City, Okla. 2016-2017 OCCC- Oklahoma City, Okla. 2006

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