Data Entry Customer Service

Clairton, PA, *****, US +Tara * ***-***-Wise **** *********.**@*****.***

WORK HISTORY

Lead Specialist at Keybank National Association

**/**** - ******* (5 years)

Review Currency Transaction Report For Government Reporting, Customer Service, Telephone Correspondence, Cash Handling, Problem Solving, Data Entry, Sales, Business Prospecting

Consultant (Business and Financial Operations) at Verizon Communications Inc.

11/2014 - 01/2019 (4 years)

Assess and communicate risks associated with digital transformation strategies

Develop integrated end-to-end solutions for customer Managed strategic customer services initiatives using agile methodology throughout the entire lifecycle to enhance and increase customer satisfaction and loyalty, drive process excellence and implement self- service initiatives

Handling communications with the customer, besides coordinating the technical tasks carried out by team members

Developed and implemented managed security solutions for multiple clients

Achieve goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future solutions Shaping a piece of business and being the leader in a specific domain, developing high-level business relations and high-impact projects whilst leading large teams

Building strategic relationships with many of Verizon's largest customers Leveraging Verizon's world-class data networking, UCC, cloud and managed security portfolio

Utilize various remote access tools to access customer equipment, and remote monitoring technologies to verify that deployments are EDUCATION

Western School of Health and Business Careers

Graduated 2004

Associate Degree in Medical Assistant Specialist

University of Phoenix

General Studies

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