Customer Service Representative
Resume:
Meegan Ray
Cheyenne, WY *****
************@*****.***
• I am a pleasant, hard-working, dedicated, self-starting individual that strives for excellence. My encouraging demeanor and dependable nature have consistently contributed to achieving goals, foster strong, client, relationships, and a positive office environment. Along with achieving goals and exceptional customer service, I am eager to bring my skills and dedication where I can thrive and contribute to the growth of the organization.
Work Experience
CSR - Customer Service Representative
Kelstar Insurance - Cheyenne, WY
April 2022 to September 2023
I answered, phones, data processing, dealt with insurance customers and new business, prepared certificates of insurance, and forward documents to Customer’s and collections. Escrow Clerk
Linebarger, Goggan, Blair, and Sampson LLP - Conroe, TX February 2011 to April 2020
Dealt with taxpayers, all of the payments from contracts to property sales, worked with post judgment. Wrote many letters and many emails. And assisted taxpayers to navigate getting their property taxes paid and understanding the system
Self Employed Contractor
David Ray - Houston, TX
October 2000 to January 2011
• My position was contractor helper and office staff. I filed all the necessary paperwork for permits, dealt with the IRS and filed all the self-employment taxes along with contract labor, 1099 and 1096.
• I kept the job site, clean and productive. Helped to install windows and doors and spoke with customers. Sales and Collections
Clipper seafood - New Caney, TX
January 2003 to 2005
• I work the East Coast to sell product, then I worked transportation and make sure the product was flown in from Venezuela and trucked to destination. I also worked with the CPA for the company to maintain collections.
• I also flew seafood products from Alaska and the Pacific Northwest into Houston and delivered to my customers.
Education
Continuing education in Creative Writing
Kingwood community college - Kingwood, TX
May 2009 to June 2009
Business School in Accounting
Closed - Houston, TX
May 1990 to October 1990
Some college in Creative Writing
Kingwood Community College - Kingwood, TX
August 1986 to February 1987
Skills
• Customer service (10+ years)
• QuickBooks (2 years)
• Seafood Sales (2 years)
• Microsoft Word (10+ years)
• Microsoft Excel (5 years)
• Shipping and Receiving (10+ years)
• Oracle (9 years)
• Public relations (10+ years)
• Contract management (10+ years)
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