Customer Service Shift Manager
Resume:
Katrina Castillo
Miami, FL *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
DGX - Miami, FL
Present
Safe count change count deposits clean organize run shift train receiving of truck train new employees Shift Supervisor
IT'SUGAR - Miami, FL
May 2022 to October 2022
Safe count customer service clean organize drop off deposits count registers run shift Shift Manager
Smoothie King - Miami, FL
March 2021 to September 2022
Shift Manager
Walgreens - Miami, FL
July 2021 to December 2021
Cash pulls safe count check in vendors cash drops
Shift Manager
Checkers Drive-In Restaurants, Inc. - Miami, FL
February 2018 to November 2020
Work overnight my duties is to lead my team and clean the store jump in to help as to doing inventory cash drops temperatures on all walk ins and freezer cashier prep and make sandwiches Cashier/Customer Service
McDonald's
May 2015 to September 2019
Stock Clerk
Dollar Tree
April 2014 to September 2018
Stock shelves clean shelves organize warehouse
Cashier/Food Prep
Dunkin' Donuts - North Miami Beach, FL
April 2017 to July 2017
Customer service cash handling and food prep
Stocker and Cashier
Walmart
September 2010 to November 2011
Education
High school or equivalent
American Academy of pinecrest
Skills
• Stockroom
• Inventory Control
• Shipping Receiving
• Crew Member
• Fast Food
• Food Service
• Shift Lead
• Shift Supervisor
• Team Member
• Key Holder
• Food Preparation
• Food Handling
• Cash Handling
• Packaging
• POS
• Supervising Experience
• Retail management
• Store Management Experience
• Cashiering
Assessments
Retail Cashier — Highly Proficient
September 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Highly Proficient
Conscientiousness — Highly Proficient
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Personality: Hard-Working — Expert
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Customer Focus & Orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Retail Skills: Shelf Stocking — Highly Proficient
January 2020
Receiving and storing merchandise or product.
Full results: Highly Proficient
Reliability — Proficient
August 2019
Tendency to be dependable and come to work
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Reliability — Expert
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Expert
Verbal Communication — Familiar
January 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate