Gene Dowen, PMP

WORK SUMMARY

Director PMO, Program/Project Mgr.

I lead with a sense of humor.

I believe issues do not get better with age, I get issues on the table quickly and work them without laying blame.

I mentor my peers and subordinates, and communicate effectively with all stakeholders, from engineers, business stakeholders, to board members.

I lead and collaborate with global teams of up to 300 members, managing P&L, ensuring client satisfaction, and creating value for the business.

I use the RAID approach to getting at details and documenting project progress.

Over 15 years Data Center experience from construction to operations and operations to bare walls.

I can travel at the needs of the business.

Clearance: Secret (Inactive)

Over 20 years of experience successfully delivering innovative and impactful IT solutions for clients across multiple geographies and cultures.

Provided SME PM guidance digital transformation of 4 PB data and 3500 apps from on-prem to cloud (AWS) and for decommissioning 2 data centers with 15K devices. Powered down per schedule created 18 months prior to power down.

Achieved the transition of a $250M outsourcing deal included three major projects and the global coordination of more than 300 people in over 50 groups across the world.

Successfully recovered troubled projects and accounts to restore client faith in the delivery.

PROFESSIONAL SUMMARY

Microsoft platforms (W10/O365/VM/Azure)

ITSM/ITIL (SAP/OpenView/ServiceNow)

VMWare platforms (Horizon/Virtual Desktop/VM)

IT Security (Hitachi/IronPort/SOCs)

Infrastructure as a service (IaaS)

Platform as a Service (PaaS)

Software as a service (SaaS)

Data Base support (NetIQ/BMC Patrol)

End User Compute (Upgrade, Deployment, Encryption, Recovery, Disposal)

PLATFORM EXPERIENCE

WORK EXPERIENCE

Digital Readiness

350 Apps Reviewed

O365 Pro Plus Cloud Migration

2200+ users

Virtual Desktop

2750 end users

PMO Strategy

Demonstrate Value

SOC Audit

Maintaining Evidence

Privileged Access Mgt

60K Local Priv Accts

zz

2 Factor Authentication

Detailed Logging

9K End Users

IronPort SaaS

Service Improved

Lowed Cost

2 Data Centers, 15K Devices

Merger: 4 PB, 3500 App Digital Transformation

$25M yearly savings

WORK EXPERIENCE (cont.)

$20M in New Business

200 WW resources

$100M Buying Vehicle

Exceeds federal guidelines

911 system upgrade

Arrested 100+ suspects

From CRT to 2K

Poor to Excellent in 90 days

Troubled Account Recovery

$25B in transactions

SAP transformation

200+ WW team members

47 countries

Yearly Savings $500K

4500 end users

50 groups worldwide

$250M TCV Transition

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