Customer Service Administrative Support

ANGIE KICKLIGHTER

Greer, South Carolina *****

803-***-**** – Cell

*****.*******@*****.***

OBJECTIVE:

Results driven professional seeking a challenging position in a reputable organization to leverage extensive skills and contribute to team success. Eager to excel in a dynamic and collaborative environment while expanding knowledge and fostering professional growth.

EXPERIENCE:

Sr Contract and Bids Specialist (REMOTE)

Vivacity Tech PBC – St Paul, MN (October 2022 – December 2023)

• Collaborated with General Counsel on overseeing the RFP, RFI and RFQ bid & contract process.

• Reviewed, evaluated, administered, and supplied professional guidance on contractual documents.

• Maintained all monthly and quarterly reports to our partners and purchasing contracts.

● Reviewed new contracts for accuracy, reporting requirements, and general scope of work, ensuring the operations conformed to the terms of the agreement.

● Created bid packages and functioned as the bid manger by compiling quotes, required bid documents, Vivacity Tech marketing literature, and any other required information. NOTE: (April 2022 – September 2022) - Took time away from work to help care for and spend time with my sister who had been diagnosed with a rare neuroendocrine lung cancer. She passed away during this time. Ethics, Risk & Compliance Coordinator

SEW Eurodrive, Inc. – Lyman, South Carolina (September 2021 – March 2022)

• Assisted General Counsel in supplying continuous review of relevant company policies, NDA agreements, SOW, and procedures.

• Worked closely with human resources and accounting on various issues and projects related to employment law, compliance and regulatory on a global scope.

• Collaborated with General Counsel and Human Resources on Change Management.

• Oversaw renewals of all corporate commercial insurance policies.

• Managed company NDAs for the US operations.

Contract Sales Coordinator

Pharmaceutical Associates, Inc. (“PAI”) – Greenville, South Carolina (June 2020 – August 2021)

• Oversaw contract review of pharmaceutical companies purchasing products manufactured at PAI.

• Supplied monthly sales reporting and forecasting in the sales department as well as inventory control on a global scope.

• Managed GPO accounts and oversaw the renewals and any discounts and bonuses for these accounts.

• Worked closely with regulatory, legal, and accounting on any legal, pricing and invoice issues.

• Assured compliance with all federal and state laws working closely with the FDA and DEA. Paralegal

Motley Rice – Mount Pleasant, South Carolina (May 2019 – June 2020)

• Member of the Medical Devices team managing bodily injury claims for the ESSURE® birth control device mass tort lawsuit litigation involving 1400 plaintiffs.

• Mitigated legal team’s workload by reviewing and evaluating legal documents, discovery materials and contracts.

• Communicated with outside counsel on behalf of attorneys and legal department.

• Assisted other attorneys and paralegals in the discovery process, pretrial preparation, litigation, post-trial and appellate work, filings, settlements, and general paralegal responsibilities. Sales Coordinator

USFoods, Inc. – Lexington, South Carolina (January 2018 – May 2019)

• Functioned as key support for the Savannah and Statesboro, Georgia, Territory Managers’ accounts within the restaurant and food service industry.

• Worked closely with Marketing Department to provide forecasting with accurate monthly demand requirements and managed monthly financial reporting on accounts.

• Assisted Territory Managers with the customer relationship in billing, product return claims, pricing, product placement, analysis, orders, and replenishment.

• Worked closely with accounting on A/P and A/R as well as invoicing and credits. Paralegal – Case Manager

Office of the Solicitor - Lexington County - Lexington, South Carolina (December 2004 - January 2018)

• Managed courtroom proceedings and scheduled defendants and victims to attend various court related activities pertinent to their case including pleas, trials, and other court appearances.

• Produced indictments, sentencing sheets, hearing notices, warrants, subpoenas, motions, orders, witness lists, and other documents and correspondence necessary for case preparation and prosecution.

• Routinely prepared and supported over 50 case files monthly, ensuring inclusion of all pertinent documentation for discovery and filings for 3 to 4 Assistant Solicitors. EDUCATION:

Midlands Technical College - West Columbia, South Carolina - Associate in Public Service - Paralegal ADDITIONAL PAST EXPERIENCE:

Mortgage Banking, Banking, Finance, Human Resources, Administrative, Office Management, Customer Service SKILLS:

Proficient with a variety of computer software applications, including MS Word, MS Outlook and Google Suite, and ability to quickly learn various in-house application software. Proficient in PCMS, SalesForce, SharePoint, NetSuite, PRISM, TANDEM, RAPID Legal, CaseAnywhere, PACER, MDL Centrality, PDF Exchange, Adobe, Carpe Diem Legal Billing CERTIFICATIONS/ LICENSURE/ AWARDS:

SC Notary 4/26/2022 to 4/26/2032

SC Licensed RE Sales Agent as of 11/2015

Lexington County Shining Star Award 2011

NetBank HERO Award 2003 & 2004 for Excellence in Customer Service

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