Project Manager Customer Service
Resume:
Maddison Mueller
***************@*****.***
SKILLS
● Microsoft Office
● Quickbooks
● Successful Planning
● Adaptability
● Project Management
● Negotiation
EXPERIENCE
Marine City Fish Company, Marine City - Server/Bartender/Manager May 2017 - PRESENT
● Ensured optimal customer service by serving and seating 150 customers per shift
● Trained incoming staff on restaurants policies, procedures, and menu to maximize efficiency
● Resolved customer inquiries and complaints to maintain customer satisfaction
● Manage and perform all weekly beer, wine, and liquor orders needed MPS Group, Warren - Project Manager
January 2023 - August 2023
● Gathered project assessments from 3 internal teams to prepare detailed customer quotes
● Created network diagrams that show the deliverables of a product and the order of completion
● Managed all of the development cycle including technical design, development, and quality reassurance.
● Oversaw and helped deliver environmental safety walk throughs with projects workers, and construction crews
Prestige Advantaged, Madison Heights - Purchasing Associate March 2022 - January 2023
● Negotiated and managed all orders for the prototype builds and improved warehouse efficiency with newly implemented inventory system
● Assessed customer needs and resolved any issues to ensure customer satisfaction on program deliverables
● Tracked and maintained build program hours and progress to remain under budget for customers
● Maintained and updated all sales and purchasing reports for forecasting and cost tracking
EDUCATION
Wayne State University, Detroit MI -B.S. Global Supply Chain Management
August 2018 - May 2020
GPA: 3.47/4.0
Contact this candidate