Customer Service Representative

PRABHJIT KAUR

** ***** **** **, ********, Ontario Contact:613-***-**** **********@*****.***

https://www.linkedin.com/in/prabhjit-kaur-6406652a4/

PROFILE:

A highly motivated and social worker with experience in working with the public, in roles suited to the customer service representative, particularly adept at managing conflicts as well as communication and telephone skills.

TECHNOLOGY:

-Expert in using MS Office: Excel, Word, and Access

-Google drive use on a daily basis (docs, Gmail, sheets, slides)

EXPERIENCE:

Security Guard:

Hydra Security 2023

-Used to work as a contractor escort guard.

-Responsible for control and safe operation of job-related equipment’s and supplies.

-Secure worksites upon completion of work y ensuring that all non-cleared personnel have exited the site.

Customer service Representative 2023

Sondh Hospital, Punjab, India

-Appointment scheduling

-Answer phones promptly and professionally

-Operate computer database, and use office equipments.

-Record keeping of daily visits

EDUCATION:

Health care Administration Management & Nursing leadership Current

Conestoga College, Kitchener, Canada

Post basic B.SC Nursing 2016 Punjab Nurses registration Council, Mohali, India

Diploma General Nursing & Midwifery 2012

Punjab Nurses Registration Council, Mohali, India

CERTIFICATES:

-Emergency First Aid with CPR & AED

-Security Guard License

SKILLS

-Fluent in English

-Remarkable patience

Contact this candidate