NELSON HENRIQUEZ

ad2vy7@r.postjobfree.com 415-***-**** Alameda, CA 94501

Summary

Hospitable bartender committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Expertise in housekeeping and bar maintenance. Reliable and hardworking bartender works autonomously or in teams. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in a fast-paced customer-focused environment. Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Skills

● Maintaining glassware stock

● Alcohol ordering

● Anticipating guest needs

● Extensive spirits knowledge

● Outstanding customer service

Experience

John’s Grill steakhouse San Francisco, CA

Bartender

12/2022 - 08/2023

Rooh sf San Francisco, CA

Bartender

09/2021 - 04/2022

● Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

● Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.

● Full menu service at the bar in a very busy environment.

● Upsold customers from shelf to premium brands to help boost sales.

● Recommended food and drinks to patrons based on preference, pairings and special promotions.

● Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

● Trained new bartenders on drink preparation and upselling techniques.

● Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

● Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

● Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Harborview Restaurant & Bar

Bartender

09/2018 - 03/2020

● Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

● Prepared cocktails from bar recipes and served wine, draft and bottled beer.

● Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

● Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

● Upsold customers from shelf to premium brands to help boost sales. Crystal Jade Restaurant San Francisco,

CA

Bartender

07/2016 - 07/2018

● Prepare mix drinks and craft cocktails, pour beer and wine.

● Provide great costumer service to a large bar seating area and serve tables.

● Recommended food and drinks to patrons based on preference, pairings and special promotions.

● Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Education and Training

Westmoor High School Daly City, CA

High School Diploma

05/2012

Skyline College San Bruno, CA

Some College (No Degree) in Business Administration Certifications

● CA food handler

● RBS training certified

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