OBJECTIVE
Hard working, reliable individual who desires to make an impact in the world through the aid of helping and encouraging others in any way possible. SKILLS
•Leadership
oShift leader in a serving environment
oSuccessfully diffuse a difficult environment
oTaking initiative
oLeading staff members
•Teamwork
oWorked successfully in a team environment
oLearned to deal with conflicts in a positive manner
•Create positive, fun team culture
•People Skills
•Interacted and worked with people of diverse backgrounds and cultures
•Developed strong customer service skills through years of customer service experience
•Developing and maintaining connections and rapport
•Teacher
•Trained new employees on company policy and practices
•Mentored and taught children English in a foreign country
•Private lessons in martial arts
•Doula and Aroma Touch Therapist
•Received certification and training
•Assisted with multiple pregnancies, births, and post-partum
•Assisted patients with various health issues
•EDUCATION
•High School Diploma Westgate Christian School 2012
•College Bob Jones University 2013
•Majored in counseling
•Certifications
•Doula Certification Dar La Luz Midwife Training 2014
•AromaTouch Therapy DoTerra Essential Oils 2015
•Essential Oil Coach Essential Oil Institute 2015-2018
• First Aid 2015-present
3583 Wading Heron Terrace Oviedo, FL 32766 864-***-**** ad2vuu@r.postjobfree.com JULIA V. BOYCE-KNIGHT
WORK EXPERIENCE
Medical Volunteer Mary Black Hospital 2011
•Worked in the birthing center assisting mothers
•Assisted nurses in the NICU and medical charting
•Assisted nurses and doctors in the ER with minor medical needs and medical charting and follow up phone calls
Bank Teller First Piedmont Federal Savings and Loan 2014-2016
•Balancing customer bank accounts and processing loan payments
•Worked as the bank drive thru operator assisting customers
•Customer Service
Child Care 2010-2021
•Cared for multiple children of all ages and backgrounds
•Taught English to children in Italy
•Ran after school programs
•Medical care for minor injuries
Server Cracker Barrel Country Store 2014-2022
•Served on the Leadership team
•Meeting customer needs
Office Manager Spartanburg Martial Arts 2017-2020
•Ran and managed all financial records
•Ran staff meetings
•Ran the customer service department
•In charge of bookings and appointments
•Ordering all company and customer orders and equipment
•Medical care for minor injuries
Office Manager Family Martial Arts Hub City Martial Arts 2020-2021 2020-2021
•Building/operating martial arts CRMs
•Planning and running of martial arts events
•Maintaining the cleanliness and organization of the school
•Ran and managed all financial records
•Ran the customer service department
•In charge of bookings and appointments
•Ordering all company and customer orders and equipment 3583 Wading Heron Terrace Oviedo, FL 32766 864-***-**** ad2vuu@r.postjobfree.com General Manager Championship Martial Arts 2022-2023
•Conduct various conferences
•Create, organize, and run special events
•Assist with marketing
•Recruitment
•Sales
•Public speaking
•Inventory management
•Assist and develop lower-level positional team members
•Establish goals and action plans
•Manage staffing schedules/monitor payroll
•Make/adjust class schedules
•Conduct quarterly performance reviews
•Run staff meetings
•Ordering all company and customer orders
•Build and maintain rapport with clients
•Maintain clientele financial records as well as business expenses Martial Arts Business Consulting 2022-present
-Allen Sport Karate
Natalie Allen 803-***-****
Life Insurance Agent American Income Life 2023-present
•Virtual meetings with all clients
•Book Meetings
•Customer service
•Sales
3583 Wading Heron Terrace Oviedo, FL 32766 864-***-**** ad2vuu@r.postjobfree.com