Help Desk Customer Service
Resume:
Michael Thomas
Fast learner
Houston, TX *****
*******.***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Professional
Allied Universal - Houston, TX
August 2022 to March 2023
Overnight shift, patrol & monitor CCTV
Help Desk Support
Teleperformance - Houston, TX
January 2020 to July 2022
Live chat & responding to emails .
Child Care Assistant
Our unique minds - Houston, TX
March 2020 to June 2021
Helped with school work during pandemic ages 3-9 and worked with 3 month old up until 6 months Daycare Attendant
Meadowlake Pet Resort and Training Center - Houston, TX November 2018 to January 2020
puppy and adult dog school !
Education
College Degree in Nursing
Houston Community College - Houston, TX
August 2020 to Present
General
Washington High School - Phoenix, AZ
August 2016 to May 2017
Skills
• Customer Service
• Food Service
• Crew Member
• Animal Care
• Time Management
• Cleaning
• Receptionist
• Organizational Skills
• Pet Care
• Kennel Experience
• Dog Handling
• Laundry
• Pet Sitting
• Childcare
• Communication Skills
• Caregiving
• Babysitting
• Animal Handling
• Food Preparation
• Pet Grooming
• Front Desk
• Animal Restraint
• Cashiering
• Customer Support
• Call Center
• Customer Care Assessments Customer Focus & Orientation -- Highly Proficient June 2020 Responding to customer situations with sensitivity Full results: Highly Proficient Written Communication -- Completed June 2020 Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Groups HypeLife promotions June 2017 to September 2018 all girls promotion group we help promote parties, clubs, events & we network. This helped a lot with my people skills & communication.
• Cash Handling
• Data Entry
• Security
Certifications and Licenses
First Aid Certification
CPR Certification
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