Post Job Free

Resume

Sign in

Customer Service Nursing Assistant

Location:
Appleton, WI
Posted:
January 18, 2024

Contact this candidate

Resume:

Jalisa Johnson

Green Bay, WI *****

ad2vr2@r.postjobfree.com

920-***-****

Work Experience

PCW (Personal Care Worker)

Stat - Appleton, WI

August 2019 to Present

• Completed ADL's

• Took vital signs and charted daily

• Cared for a diverse Population

• Reported changes in clients to supervisor

PCW (Personal Care Worker)

Marla Vista - Green Bay, WI

May 2019 to August 2019

Same as above

CNA (Certified Nursing Assistant)

Hilltop Manor - Union, MS

June 2018 to April 2019

• Skills from above

• Assisting with colostomy and catheter care

• Answered multi-line phones

• Took patients to appointments

CNA (Certified Nursing Assistant)

Bedford Care Center - Newton, MS

January 2017 to August 2018

• Leadership responsibilities

• Responsible for 4 staff members

Customer Service Representative, Cashier, Key Holder Walmart - Newton, MS

October 2015 to January 2017

Education

Associate's degree in Medical Assistant

Trident University - Cypress, CA

January 2021

Skills

• Exceptional Customer Service

• Medical Billing and Coding Certificate (2 years)

• Ability to work with diverse customers

• Positive, Professional behavior at all times

• Ability to work Independent or within a team

• Understanding of Medical Terminology

• Very dependable and reliable

• Certified CNA, CPR Certified (10+ years)

• Willing to take on new responsibilities

• Driven and self-motivated, self-starter

• Copy, file and complete paper or electronic documents

• Computer Skills, Data Entry, Utilize computer software programs

• CPT Coding

• EMR Systems (3 years)

• ICD-10

• Medical Billing (2 years)

• Medical Records (5 years)

• Patient Care

• ICD-9

• Catheter Care

• Medical Office Experience (6 years)

• Insurance Verification

• Medical Scheduling

• Vital Signs (9 years)

• Transcription (2 years)

• Laundry

• Anatomy Knowledge

• Hospital Experience

• Triage

• Phlebotomy (Less than 1 year)

• Clerical Experience (3 years)

• ICD Coding (2 years)

• Quality Assurance

• Physiology Knowledge

• HIPAA

• Experience Administering Injections

• Meal Preparation

• Epic

Certifications and Licenses

First Aid Certification

First Aid Certification

CNA

CPR Certification

CNA

CPR Certification

National Certified Medical Assistant

February 2021 to July 2023

Assessments

Nursing assistant skills — Completed

October 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed

Work style: Reliability — Expert

July 2020

Tendency to be dependable and come to work

Full results: Expert

Work motivation — Proficient

July 2020

Level of motivation and discipline applied toward work Full results: Proficient

Electronic health records: Best practices — Completed October 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Took the phlebotomist class at nwtc passed all required class except the phlebotomy class . I had a d but i need a c . Due to covid I came out the class with a C. I have had experience from class and I am also in school for medical assistant. I have also graduated for medical billing and coding. I am just waiting to test.



Contact this candidate