Customer Service Data Entry
Resume:
Victoria S. Roberts
Belleville, MI 48111
**************@*****.***
OBJECTIVE
I would like to obtain a position that I can share all of my skills and upbeat approach to life.
SUMMARY OF QUALIFICATIONS
I have my OSHA 30 as well as scaffold certification, I have taken classes in Excel intermediate and advanced, I am proficient in Outlook, Microsoft office, Salleforce, Idirect, Dispatch track as well as serval older systems Word, Dbase and Lotus
EXPERIENCE
Site Safety
Niles Industrial, Fenton, Michigan
11/21 to Present
Operations Clerk
Ryder Last Mile, Brownstown, Michigan
02/2014 to 11/21
Billing, order entry, problem solving, customer relations and service, answer multi-line phone, delivery follow up, routing, dispatching, filing and other duties as needed.
Light Industrial
Manpower, Ann Arbor, Michigan
08/2013 to 01/2014
Inspect books and manuals, fill pockets on binder, stack pallets and boxes, run 3 hole punch, and other misc. Duties as needed.
Dispatcher
Edwards Plumbing and Heating, Dear born, Michigan
04/2013 to 07/2013
Answer multi-line phone, customer service, scheduling, data entry, and filing. And misc. duties as needed.
Customer Service
Roto Rooter, Westland, MI
10/2011 to 10/2012
Answer multi-line phone, customer service, scheduling, data entry, and filing. And misc. duties as needed.
Dispatcher
Sakstrup's Towing, Ann Arbor, MI
01/2010 to 03/2011
I am responsible for incoming calls, data entry, dispatching drivers, and various clerical duties as needed.
Customer Service Representative
Domino's Pizza, Ann Arbor, MI
09/2008 to 01/2010
Prepare Food, Answer multi-line phone, order entry, and delivery.
Customer Service Representative
Recellular, Dexter, MI
06/2004 to 07/2008
Maintain customer relationships, reporting, problem resolution, and maintain data base, and various other clerical duties as needed.
Customer Service Representative
Goodman Automotive, Ann Arbor, MI
02/2002 to 06/2004
Answered multi-line phone, customer mailing, maintain data base with customer records, customer call back, vehicle delivery, and other clerical duties as needed.
Customer Service Representative
Arbor Mitchell Coffee and Vending, Ann Arbor, MI
04/2001 to 02/2002
Maintain customer relationships, enter orders, and fill orders, customer call backs, and other clerical duties as needed.
EDUCATION & TRAINING
Diploma, General, Ypsilanti High, MI, 4 year(s)
CERTIFICATES & LICENSES
Excel Advanced, WCC, MI
HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
Perfect attendance award and student of the month, and was on the activity committee
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