Victoria S. Roberts

***** ****** **.

Belleville, MI 48111

734-***-****

ad2vo1@r.postjobfree.com

OBJECTIVE

I would like to obtain a position that I can share all of my skills and upbeat approach to life.

SUMMARY OF QUALIFICATIONS

I have my OSHA 30 as well as scaffold certification, I have taken classes in Excel intermediate and advanced, I am proficient in Outlook, Microsoft office, Salleforce, Idirect, Dispatch track as well as serval older systems Word, Dbase and Lotus

EXPERIENCE

Site Safety

Niles Industrial, Fenton, Michigan

11/21 to Present

Operations Clerk

Ryder Last Mile, Brownstown, Michigan

02/2014 to 11/21

Billing, order entry, problem solving, customer relations and service, answer multi-line phone, delivery follow up, routing, dispatching, filing and other duties as needed.

Light Industrial

Manpower, Ann Arbor, Michigan

08/2013 to 01/2014

Inspect books and manuals, fill pockets on binder, stack pallets and boxes, run 3 hole punch, and other misc. Duties as needed.

Dispatcher

Edwards Plumbing and Heating, Dear born, Michigan

04/2013 to 07/2013

Answer multi-line phone, customer service, scheduling, data entry, and filing. And misc. duties as needed.

Customer Service

Roto Rooter, Westland, MI

10/2011 to 10/2012

Answer multi-line phone, customer service, scheduling, data entry, and filing. And misc. duties as needed.

Dispatcher

Sakstrup's Towing, Ann Arbor, MI

01/2010 to 03/2011

I am responsible for incoming calls, data entry, dispatching drivers, and various clerical duties as needed.

Customer Service Representative

Domino's Pizza, Ann Arbor, MI

09/2008 to 01/2010

Prepare Food, Answer multi-line phone, order entry, and delivery.

Customer Service Representative

Recellular, Dexter, MI

06/2004 to 07/2008

Maintain customer relationships, reporting, problem resolution, and maintain data base, and various other clerical duties as needed.

Customer Service Representative

Goodman Automotive, Ann Arbor, MI

02/2002 to 06/2004

Answered multi-line phone, customer mailing, maintain data base with customer records, customer call back, vehicle delivery, and other clerical duties as needed.

Customer Service Representative

Arbor Mitchell Coffee and Vending, Ann Arbor, MI

04/2001 to 02/2002

Maintain customer relationships, enter orders, and fill orders, customer call backs, and other clerical duties as needed.

EDUCATION & TRAINING

Diploma, General, Ypsilanti High, MI, 4 year(s)

CERTIFICATES & LICENSES

Excel Advanced, WCC, MI

HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS

Perfect attendance award and student of the month, and was on the activity committee

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