KRIS DAUGHERTY

CLAIMS TECHNICAL ADVISOR

CONTACT

602-***-****

ad2vdj@r.postjobfree.com

PROFILE

Over thirty-three years in personal lines auto insurance claims experience to include litigation specialist, eighteen years in management and other leadership roles. Results oriented, organized, analytical, problem solving, exemplary customer service, strong interpersonal and communication skills.

SKILLS

Microsoft Word

Excel

Insurance Policy/Contracts

Leadership

Time Management

Critical Thinking

EXPERIENCE

Sentry Insurance Company, Scottsdale Arizona

October 1990 – May 1997 – Claims Representative/Litigation Specialist

Responsible for investigating and determining policy coverage, evaluation and negotiation of property damage and bodily injury claims. Fast paced and high workload environment requiring strong organization, and documentation skills. Directed defense counsel and litigation strategy planning. Familiar with multiple state statutes, case law and policy interpretation. Attended mediations, depositions and settlement conferences.

May 1997 to November 2015 – Claims Manager

Oversees the assignment and processing of claims. Ensure timely and proper disposition of claims. Implements best practices to ensure complete and thorough claim settlements, legal reviews and investigations following company policies and insurance industry regulations. Performance Management.

November 2015 – Present – Claims Technical Advisor

Providing oversight, guidance, and direction to a team of senior claim representatives who handle catastrophic losses. Ensure technical aspects of quality and timely claims handling. Implement full utilization of various claim programs, control expenses and drive production.

EDUCATION

Arizona State University

Bachelor of Arts

Broadcast/Journalism 1989

Property Casualty

Adjuster licenses in TX,

AZ, NM, OK, NC