Delaney Cooper

** *********** ****** ***. ** Boston MA 02118 617-***-**** ad2vdf@r.postjobfree.com

PROFILE:

Offering upwards of 14 years of experience in diversified professional realms including office administration and reception, customer service and retail sales

SUMMARY OF QUALIFICATIONS:

Focused, efficient, and effective in managing multiple tasks and priorities

Possesses good judgment and a can-do attitude

Able to handle confidential information, follow instructions, and work independently

Strong customer focus, excellent organizational and interpersonal skills

Experienced in cash handling and register operations

Proficient in Microsoft Word, Excel and monthly calenders, handling the switchboard

RELEVANT EXPERIENCE:

Boston Public Schools Boston, MA

Bus Monitor Sept. 2005-To Present

Maintain order and supervise the loading and unloading of vehicles at various stopping points

Responsible for the safety of school children on regularly scheduled trips to and from school

Macy’s Boston, MA

Sales Associate (Seasonal) Oct. 2012 - Jan.-2013

Provided excellent customer service, processed merchandise sales and returns

Effectively promoted and opened up “star rewards” credit cards

Senior Bridge Family Needham, MA

Clinical and Care Management Assistant/Receptionist Nov. 2001-May 2002

Complied with ILI quality assurance systems and policies

Worked in conjunction with the human resources department to coordinate professional development courses for staff and caregivers

Provided home visits and case management to elderly and disabled clients

Independent Living Needham, MA

Scheduling Coordinator/Receptionist Feb. 2001- Nov. 2001

Maintained accurate database of providers as provided by the human resources department

Scheduled caregivers to visit elderly and disabled clients for preventive care and emergencies

Met Path, Inc. Cambridge, MA

Client Service Representative/Receptionist November 1990-1996

Acted a liaison between doctors’ offices and contracted lab technicians

Negotiated with vendors for hospital supplies

Bank of Boston Boston, MA

Administrative Associate November 1986 - 1988

Assisted management teams with special projects

Maintained accurate records of all projects

Newbury College

Paralegal Studies Program

Certificates

Landlord Tenant Law

Family Law

Litigation

American Legal System

Utilization of Legal Materials

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