Delivery Driver Sales Representative
Resume:
Sasha Johnson
Greensboro, NC
***********@*****.***
My Mission: Consistently provide client experiences focused on what they value most. North Carolina 27410
• Organizational leadership
• Prioritization
• Talent & Development Optimization
Willing to relocate: Anywhere
Work Experience
Inventory Specialist
PICS - Greensboro, NC
August 2023 to Present
Travelling within and outside of Greensboro NC to places like Raleigh Durham, Kernersville Highpoint, Siler City. Virginia m, etc. counting inventory for supermarkets. Delivery Driver
Spark - Greensboro, NC
June 2022 to Present
• Delivered goods from Wal-Mart, Advance Auto Parts and Sams Club
• Shopped orders, inspected produce before delivery
• Drive long distances
Welder
GTCC - Greensboro, NC
August 2020 to Present
Currently training for my certificate officially.
I have experience as a CNC through a training program and have continued my education and hands- on experience since 2020.
Enrolled in classes for mores opportunities and legitimacy.
• 10 hours Safety
• 20 hours Measurement, basic hand tools, grinding bevels on plate, clamp, and fit-up
• 34 hours GMAW Process & Theory, Machine Operation, and Welding
• Safety & Health of Welders
• Welding Symbol Interpretation
• Identification of the various electrode classifications
• Selection and set up of gas metal arc welding equipment
• Identification of the various weld defects and discontinuities
• Identification, preparation and fit-up of the various joint configurations
• Identification of GMA welding equipment parts
• Use of basic hand and power tools
• Performance of various welding exercises with GMAW equipment Tier 2 Customer Resolutions Technology
WebHelp - Winston-Salem, NC
June 2019 to May 2022
• Promotion acquired in 3 mos.
• Created and assigned cases
• Trained T2 & T1 reps thru chat and team video calls
• Chat, email, text and calls utilized for cx resolution
• Weekly and monthly progressive reports
Verizon Sales Representative
Verizon - New York, NY
January 2018 to July 2020
As a Verizon Wireless Sales Representative I was selling Verizon Wireless Service as Well as Internet Packages in Urban Areas for Commission and Base Pay. I was the top seller in my field and made a record sale my first day.
CNC Machinist
MakerSpace - New York, NY
November 2019 to April 2020
Trained as a CNC Apprentice at Makerspace and got job placements at Magellan Aerospace and Boyce Technologies.
Worked at Boyce Technologies then moved down to North Carolina during Covid While working at Boyce I fabricated metals and worked with electrical wiring. Customer Care Representive
Continuum Global Solutions - Greensboro, NC
September 2017 to May 2019
• Worked for patients using Aetna Insurance
• Took inbound and made outbound calls to patients, doctors and pharmacies
• Reviewed members insurance for Pharmacy specifics including but not limited to prescriptions, medications and coverage refills
• Transcribed data
Warehouse Associate Supervisor
Amazon Warehouse - New York, NY
November 2014 to August 2017
• Working in a warehouse, lifting, packing, assembling, organizing as well as doing inventory
• Rose up to management position within 6+ mos. Afforded my own team to supervise and train
• Used scanner, pallet jack, etc
Call Center/Customer Service Phone Operator Supervisor Specialist Universal Survey Center - New York, NY
November 2009 to October 2014
• Served as phone operator liaison for major companies
• Executed studies, troubleshooted-backend/front end support
• Handled clients and resolved calls thru cases and dispatch assignment
• Utilize various systems like Cisco, Avaya, Citrix as well as all aspects of Microsoft office.
• IT support/troubleshoot thru chat phone and video
• Transcription of customer data from physical to digital Education
Technical School in Fabrication
GTCC - Jamestown, NC
July 2023 to Present
Skills
• Data Entry (10+ years)
• Customer Service (10+ years)
• Computer Skills (10+ years)
• Computer Networking (10+ years)
• IT support (10+ years)
• Linux (10+ years)
• VPN (10+ years)
• Live chat
• E-commerce
• Customer support
• Operating systems
• Typing
• Software troubleshooting
• Help Desk
• Active Directory
• Microsoft Windows
• Network Support
• Salesforce (2 years)
• ServiceNow
• Documentation review
• LAN
• Network Administration
• VMWare
• DHCP
• Information Security
• VoIP
• Disaster Recovery
• Troubleshooting
• Welding
• CNC
Certifications and Licenses
CompTIA A+
ITIL Certification
MCSE
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